Cedar Park Modern Dentistry and Orthodontics

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Description

As a dentist in Cedar Park, we offer modern dentistry at an affordable price. We are proud to be your complete Cedar Park dental provider by offering you great specialty services and state-of-the-art equipment, including Orthodontics, same day dental Crowns, Zoom Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.

"As a Smile Generation Trusted office, we welcome you to Cedar Park Modern Dentistry and Orthodontics! With state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Cedar Park dental provider with services including Free Virtual Screenings, Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more."

Address: 1455 E Whitestone Blvd, Ste 127, Cedar Park 78613

Phone: (512) 259-7171

Website

Email: moc.yrtsitnednredomkrapradec@elims

State: TX

City: Cedar Park

Street Number: 1455 E Whitestone Blvd, Ste 127

Zip Code: 78613

categories: dentist & dental office

Opening Hours

Monday: 08:00 - 17:00
Tuesday: 09:00 - 18:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 07:00 - 15:00
Saturday: 08:00 - 12:00

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Reviews

My family loves this place. From the friendly staff to the easy payment options I can’t say enough but today I’m saying this… Dr. Shoelman and Assistant Brenda and Amanda have been amazing in my recovery from a difficult wisdom tooth extraction that turned into a dry socket. She called to check on me and has squeezed me in twice to make sure I’m healing and not in pain. They have opened a new location closer to our home but my husband and I decided that we are just too happy to move from this office. Everyone from the front desk ladies, assistants, and doctors have made me feel comfortable, informed, and taken care of. Highly recommend them for your family!!

After going to two different dentist offices after this one, I feel ethically I must write a review to share my experiences with others so they can make an informed decision before coming here. I had an absolutely horrific experience about two years ago here that I still think about to this day. I had a cap put on prior to this day that the dentist seemed very frustrated she could not get to a comfortable bite, sighing and seeming very annoyed. She was also pretty rough with me, so when I came back for my cleaning I discreetly asked for a different provider before the appointment. This was completely ignored, and I was surprised to see the same dentist come into the exam room. She had obviously been told that I requested someone else, and treated me condescendingly and was extremely rough with my mouth. She herself did the deep clean which I found strange since the hygienist usually does it and did NOT numb me and I was in extreme pain, crying, and asked for a break. She got up and stormed off in annoyance and left me in the room for an hour. She came back and was rude, rough, and even the dental assistant was apologizing when we were alone and said “I’m so sorry it seemed like we were drowning you” I went to the bathroom and was horrified at how raw my gumline was, it was bleeding excessively and looked like someone had literally cut out part of my gum. This was my first deep clean so I didn’t know how wrong this was until later. The dentist was Jessica Cicone.  This was traumatic and borderline medical abuse. To top it off, they told me I needed 2 root canals at a cost around $3,000. I went to another dentist for another opinion and they said my teeth were in GREAT SHAPE. I recently had another cleaning- I had actually put this off for too long due to fear from this experience, and I had no pain or discomfort at all. Still don’t need a root canal either…  This office is unethical and would advise others to steer clear.

I feel like I was put in the situation that I have to buy the insurance and pay more for the X-ray exam and teeth cleaning package. Initially, when I called them to set the appointment, they offered me a special promotion of $59,99 for the package as I haven’t been there for 2 years. However, when I had come and done the X-ray, they informed that I have to pay around $900 if I dont buy the $119 discount insurance as the promotion is not applicable for me. Finally, I had to pay $227 total. And also, the process of cleaning was super fast, only using hand clean for few minutes then apply the buffer. I felt very frustrating and upset about the way they do their business and unsatisfied with their service. Absolutely not recommended. Will never go back .

Cedar Park modern Denistry is the best parental office I have ever been to. The staff is great and helpful. They answered all our questions. The best part is they have Dr. Guan.  He is the best. I cannot thank him. Enough.  God bless

$400 for a subpar teeth cleaning that I think they wanted to bill the insurance company 3k for. Need I say more but I will....  Front desk not very friendly and unprofessional.  To top everything off the subpar cleaning took up 3 hrs of my day. The teeth cleaning lasted about 15 or 20 minutes. About 2.5 hrs was sitting, waiting, doing nothing.

During 2021 and 2022 I decided to invest in myself and took care of some teeth issues all back to back during that time frame. So I ended up getting 4 crowns and a bridge technically counts like 3 crowns and spent over $6000 at this place. My understanding especially after spending that much money is that the crowns were covered by a warranty of 5 years. So fast forward to February 2023 and one of the crowns broke, so I made an appointment  thinking that there was no problem as I was covered. This is what I found: 1.- Turned out that the one that broke conveniently was a "lab made" crown and not one that was made at the office and in that case there was no warranty. I honestly don't remember having to return for a lab crown and it was saved in their records as a "lab crown" which doesn't mean anything  as you will see. I paid $785 with insurance As I was getting frustrated I started to question how about the other 6 and this is what I found: 2.- Another crown was recorded as "cerecfired" meaning that it was made 'in house", I also paid $785. for that one. So I asked: so that one has a 5 year warranty right?. Answer was no! Then I asked why? answer: because of what you paid. So question: if a lab crown and an in house made knowing that an in house is better and that's why it has a "warranty"  have the same price, why would they use a lab one in the first place ??? Question 2, if the so-called "warranty" depends on what you pay, shouldn't  that be mentioned when they tell you that you are getting an in-house crown with 5 years warranty.? 3.- Then I asked about my bridge which I paid almost $3000, to find that even that the Dr confirmed that it was made at the office cerecfired and i remember watching how it was getting built, to my surprise it was recorded as a "a lab bridge" which sounds ilegal when I asked why, they said that it was because of the amount I paid, and therefore no warranty. At this point I directly asked Dr Guan, "so the so-called warranty really doesn't depend on what material was used where the crown was made or how it was recorded in your system, it only depends on how much you paid for it"? he's answer was , yes. I also want to mention that before every procedure, the Dr. explained that I was getting a house-made cerecfired crown with a 5 year warranty and thats what I agreed on. So finally here are my takeaways: For crowns made in-house, there is really no warranty and they should stop advertising it , and if there is it should be very clear that by paying a lower amount that "warranty" is voided. A practice shouldnt be recording patience services purposely incorrectly to avoid granting an advertised warranty. I have copies of all my records to support what I am stating and considering legal action.

I don't normally write reviews, but felt compelled to leave Dr. Guan a review after my recent procedure to get a crown put in. After 9+ months of extreme tooth sensitivity and occasional pain and visits with 3 other dentists, Dr. Guan was the first dentist to discover the issue with my tooth and come up with a comprehensive, yet conservative treatment plan to rectify the problem. Most dentists would have suggested I get a root canal procedure done in addition to the crown and made an extra $800-$1,000 off of me, but Dr. Guan was very forthcoming and honest about what he thought the issue was and was able to fix the issue in just a couple of visits. After many months of undiagnosed tooth pain, I can't tell you how freeing it was to find the root cause of the problem and how good it felt to be pain free. Thank you Dr. Guan and staff!

We have been coming here from 1 year , each appointment every time waiting time is 30 min or more.sometimes it happens I totally can understand but every time is so frustrating. Please don’t over book patients that you can’t handle it.but Dr.  Henery ohiomopa is really good doctor

I have been taking my family here for the last five years, and I would recommend them to a friend. I find the staff to be very pleasant. There was a moment where the front staff had a few very rude members about a year ago, but it seems those two are no longer there. My oldest son also sees Dr. O for orthodontics and it's been as smooth as can hope for, the braces come off this Wednesday. Now, we plan to restart the process soon with our younger son under the direction of Dr. O. The dentists have never pushed unnecessary treatments, nor do they rush getting braces. One son had a small cavity on a baby tooth, and since it didn't bother my son, it was agreed we'd watch it and see if the tooth fell out before it needed attention; he lost the tooth later that year without issue. My younger son will need braces for minor straightening, it was decided it is better to complete the process later, closer to when the 12 year old molars are coming in, than to rush into it so that they can cash in the payment!

Dr. Chiu and his team at cedar park dentistry treated me very well. They answered all my questions and made me feel safe and comfortable for my procedure.

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