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Changes

  1. Elmwood Park
  2. Elmwood Park Clothing Store

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Changes
"Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer."
Address: 2534 N Harlem Ave, Elmwood Park (Illinois) 60707
Phone: (708) 456-3999
State: IL
City: Elmwood Park
Street Number: 2534 N Harlem Ave
Zip Code: 60707-2046
categories: beauty, cosmetic & personal care, clothing store


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Reviews
I had a great experience. It’s Sunday, Labor Day Weekend and while others turned me away, Andrew, took my info and fit me in after driving from Florida to ensure my oil was changed; and all else looked good with tires and performed wheel alignment. I appreciate his patience and honesty and humor. Will definitely be back.Services: Wheel alignment
Highly recommended! I had a wonderful experience at Firestone complete auto care in Elmwood Park. The gentleman that assisted me was very attentive to my concerns and did what he could to help make my experience as pleasant as possible. There was a little Waite but that’s to be expected and it was not too extreme. Also I’ve been coming to this location for several years now and it is the only place that I get my oil changed.Service: Oil change
Went today for wheel alignment, Andrew did it and came out telling me that I have 2 screws in one of my tires, that I purchased there last year, but since I have a tires from them with a protection plan he will patch it with no cost. I waited 2hrs and 30 min inside he came out very happy telling me that he exchange both back tires because he couldn’t patch 2 wholes. I asked him who aproved new tires so he said don’t worry I’ll give you discount . I said I won’t pay for new tires to put the old one back . So he did put the old one back and magically they are perfectly fine , nothing on on my dashboard that there is a problem either tire air or anything else. Avoid that guy and make sure they doing what you came for . It is a scam!!!!Service: Wheel alignment
Scheduled an appointment ahead of time for an oil change. Arrived early to drop off the vehicle. Returned an hour after the appointment time. Work on vehicle was not completed. Company failed to contact me regarding any issues they encountered or to tell me they could not do the work. I had to take the vehicle to another place for the oil change. Job was completed at the other business with no problems.
After horrendous experience at a different location and the online system not finalizing my appointment at Elmwood Park, the service manager took my call heard my story and told me to drop my car off. Told me they were shorthanded but my car wouldn't be held hostage and they'd get to it. I got a call in three hours verifying my issue was only dealer solvable, he waived the diagnostic fee, and I got my car back. Thank you!
The experience was very complicated. On my car's screen dash, the engine light illuminated. My husband had used a code reader and it showed a problem with the turbo boost. I called Firestone, brought the car in and it was diagnosed. To my amazement, the guy told me it was the turbo, but he said it needs to be replaced, we don't work on turbos here. What? I'm thinking, why didn't you tell me that? So now I have to bring it somewhere else! Just so everyone knows, they don't work on turbos there, maybe they can do other stuff not so complicated?
Excellent experience. Called in for an appointment very easy going. Went in they took the car as promised appoint time. Very professional. 5 stars! A++++
These ppl are con artists. I spent over $4,000 in repairs for brakes, rotors and air condition in July. EVERYTHING they touched has to be replaced or redone. Plus everytime they fixed one thing due to their own negligence they broke something else in my car to make sure I pay AGAIN. DONT USE Firestone CREDIT CARD it's a set up for you to be robbed as well.
Rude and seriously over priced. I assumed all local Firestone centers had the same prices and policies. Boy was I wrong! This place likes to think they can get over on women. Not this one.
Excellent and very very helpfully for the customers specially front desk recipients are really helpfully also the mechanic are awesome finally i got help from them very respectively I'm glad and happy to done my services, very nice and clean inside / outside, belive me they do very fast service for their best help God bless them all Thanks AgainServices: Wheel alignment
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