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Reviews, get directions and information for Charleys Philly Steaks

Charleys Philly Steaks

Description

In 1986, Charleys redefined the Philly Cheesesteak. Today, more than 560 locations in 45 states and 20 countries serve up the #1 Cheesesteak in the World. Made with fresh, quality ingredients grilled-to-order the Charleys way. Also known for its gourmet fries smothered in deliciousness and refreshing natural lemonades, the restaurant franchise is quickly expanding to serve the world’s favorite Cheesesteaks across the globe. For more information on Charleys Philly Steaks/ Charley’s Grilled Subs visit www.charleys.com.



"No matter the name, we've stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order."
Address: 451 E Altamonte Dr., Altamonte Springs 32701
Phone: (407) 831-6670
State: FL
City: Altamonte Springs
Street Number: 451 E Altamonte Dr.
Zip Code: 32701
categories: sandwich shop, fast food restaurant


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00

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Reviews
If you know me you know that I love a sandwich! I mentioned before that I'm making my way through the Altamonte food court and Charlie's is the one I was most excited about! I've had two separate experiences one amazing and one was just okay. My 1st order I got a chicken philly with extra onions and extra cheese! It was absolutely delicious! I literally ate it in about 5 seconds! So when I went back the 2nd time I had very high expectations. This time I decided to just get a normal Philly cheesesteak and fries. I also decided to add bacon in. This sandwich was much more disappointing than the last due to the fact that I paid almost $2 for extra bacon and only got one little Flappy strip. And the sandwich also was just not as seasoned and as good as the 1st time. I'm not sure if that's due to the people making it or because it was philly cheesesteak instead of chicken. The fries were delicious though! I will definitely be going back to get the chicken again!
Great customer service! The cashier is super nice. The manager was also super helpful! Great place. Great food. Great people. 10/10Food: 5/5
A lot of food for the $22 hot, fresh, and fast professional service. Will highly recommend.Food: 5/5
I had ordered delivery via their website and they delivered it through UberEats. The driver had given me the wrong order, but since I didn’t order through UE’s app I had to call the store to let them know of the mishap, and this is where they shined! The manager, Brian, quickly took charge and had one of the employees on site deliver my correct order. They went above and beyond, solving any issue promptly and keeping me informed of every detail. 10/10 recommended!
Some employees don't seem to care about customer service. I asked for the ranch on the side after i ordered. I realize that can be bothersome but the cashier was kind enough to let the person making the fries know. She seemed bothered by it and did not do it. I don't want to mention names but i think if it's done the first time it makes it easier on the employee. I saw this did not only happen to me but someone else. She asked to do it again but i decided to keep the fries the way they were. I clearly saw him asking and the way she reacted . There is no doubt she knew about it.
Horrible quality, rude staff…. The sandwiches were prepared totally messy, barely lettuce or tomato, cheese not melted!!!! Worst Charley’s experience ever!!!Food: 1/5
Love Charleys! Makes me feel like I am back in Philly!Food: 5/5
They have a good service and good people, always being kind, and the food there is awesomeFood: 5/5
Charleys is the tastiest I've ever tried, I recommend it a thousand times to go out to eat with the family, they give good customer service and are very attentive to any questionsFood: 5/5
Amazing customer service, the food is delicious. Very happy that all is cooked to my liking.Food: 5/5
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