Charlie's Aquarium

Went to Petco today because my son said he wanted to buy some gerbils so we went there to see what they had. The girl working there was very helpful and explaining to us how gerbils are happier when they're paired up. She was very knowledgeable and we appreciated the information that she gave us. Always love seeing the animals that they have here and prices are great too especially Black Friday deals!

Brianna was so helpful to me when I was trying to pick out my Betta fish and other supplies. I even called several times to ask questions about water maintenance ect. She was so helpful even when it was obvious she was working the cash register too. With her help, I bought a Male Betta and 3 Gold Dust Molly's for my new aquarium. I've never had fish before, and I'm loving it so far. I was concerned about Betta being with other fish, but they are all getting along very well. Bri is very knowledgeable about many fish. I went somewhere else in East Peoria before going to Petco in Pekin. I was misinformed about a lot of things. I will definitely go to Petco in Pekin for all my pet needs from now on. Thanks Brianna for all your help. I finally named them yesterday. Here's a picture of them. My Betta is Blue Gotti, the biggest Gold Dust Molly is Big Al after Al Capone, Second Molly is Bugsy Malone, and 3rd one is Bonnie Bonnie and Clyde... Guess I went with all "B"s. Here's some pics.

We will no longer buy any fish here. Every single fish has died within 2 weeks. We have several different tanks in our home. It is definitely not our tank water. All of the fish we buy from other fish stores has lived for a long time.

Very friendly and helpful young man was cashiering. Good selection of pet supplies and small animal habitats were clean with fresh food and water at 5pm in the afternoon.

Placed an order today for same day delivery set for between 4-6pm and no delivery. Called store and they said it was sitting there and didn't know when or if it was coming. Totally clueless and no help so I canceled my order and will not be ordering from them again. Very poor customer service and didn't seem to even care. Wish there was option for zero stars as they failed miserably.

I went into the store to inquire about things I need for a new puppy. The store staff was friendly and knowledgeable. I was intrigued by the fish and stopped to look. I left with an aquarium and everything I need but fish. I would have gotten those also but need my new aquarium to get set up and ready. I was so impressed by the knowledge this store employee had. I'm coming back for fish.

Purchased a snake. Manager, Ashley and a couple other employees helped us. Amanda was very knowledgeable and friendly. Ashley joked with us and was so down to earth. Great customer service!

I go here for the grooming services for my puppies. My dogs is groomed by Nikki at Pekin petco. My dog loves Nikki traitorous dog, I have always a s great experience. Would recommend.

The girl that helped me was knowledgeable and friendly. We discussed flea options for my dog. Everything for monthly treatment to shampoo to ointment for sores. She even mentioned that the salon can provide a flea service with an oatmeal bath that can be booked by calling or scheduled online. I will definitely go back!

Thanks to Chris and Lilly my friend and I was able to get the help we needed. Also, they were very friendly and eager to help us save money. We were having trouble using the Petco app and they stepped in to help. We appreciate you and thank you. This is seriously the best service that we have ever had. 10/10