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Chase Bank

  1. Flowery Branch
  2. Flowery Branch Bank

Reviews, get directions and information for Chase Bank

Chase Bank
"Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC."
Address: 7354 Spout Springs Rd, Flowery Branch, Georgia 30542
Phone: +17709659479
State: GA
City: Flowery Branch
Street Number: 7354 Spout Springs Rd
Zip Code: 30542
categories: commercial bank


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 14:00


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Reviews
We visited over the weekend and the manager and the staff were very professional with smiles. With our concerns, the staff comforted us with all his knowledge and experience. We were very thankful and will def visit this branch again.
Worst customer service ever. Went in to inquire about business account problem. Teller seemed annoyed she had to call specialist on my behalf. Then proceeded to give false info to call the specialist later and they would handle it just to get me out of the bank. Had to call specialist and they informed me that teller gave me wrong info on how they proceed. DO NOT OPEN A BUSINESS ACCOUNT HERE. They seemingly don’t care or are too lazy to help.
Not sure about the other reviews, but I was able to make an appointment and set up an account with ease. I prefer an appointment anyhow, since it means I'm not waiting in line. Just booked it on the website and showed up at the designated time.
Did a great job for me. Victoria and Megan are super awesome, very friendly and efficient. Bank as a whole is understaffed, it can be a bit of a wait with usually only one teller, and don't even think about calling, the phones are seldom answered. Weekly remote deposit limits are too low. Overall, best banking experience i have had, both business and personal banking.
Second visit to this branch since moving to the area. Last time, I came to inquire about a CD ladder but no one was available nor did anyone ever call me back. I went and opened an account elsewhere instead.This time it was a deposit. Their music station was cutting in and out about every 2-3 seconds, very annoying. All the customers in the lobby were commenting, but the banker just said they were used to it. Never mind us customers? Is no one in charge here???
Zack at this bank doesn't accommodate well at all. We were trying to open an business account and was declined because they already have appointments in which we waited. No one showed. Similar reviews stated issues occur. Note these young kids aren't helping any customers at the time.
I have moved to NE Georgia from Florida where there were abundant Chase Banks. I needed to talk with a Wealth Management representative to establish some contact in order to get an appointment. The recorded response I got was that they were too busy to answer the phone and I should call back at a later time. I live about an hour away from the nearest bank so I will have to look for another more business like bank.
Wish I could give them zero stars... three different attempts to open an account at this branch. You can't walk in and open, you have to make an appointment....okay fine so did that. Less than one hour from appointment time I get a call saying they needed to reschedule again. I guess they have enough customer's and don't need any new ones. Terrible terrible terrible customer service from this branch!
I have been going to this chase for about two years, and every single experience had been noteworthy. The poor banker that I normally harass, Tristan, is so wonderful and sulking to help. I recieve the same amount of customer service whether I have $0.13 in my account as I do when I have much more. I just got off the phone with a manager there, and he handled my terrible attitude which I am ashamed of with grace and addressed the issue. Anyone in the area looking to open an account should, without hesitation, visit this specific branch first. Thank you for the excellent service!
Very nice bank, they have free coffee, I would add convenient however there needs to be some in South Carolina, helpful,friendly and knowledgeable. Did I mention they are friendly?!?! Relaxing atmosphere and quickly responds to their customers. Thank you Chase Bank for being the bank you are!
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