Chase Bank

Absolutely the worst service I have ever encountered from a financial institution.... Pathetic.

Bad customer service. Most of the bank tellers are rude. Not customer service oriented. They do not pick up the phone, ever. Sadly the only other option in town is Wells Fargo.

Worse service! The ladies hate their job. They are not friendly what so ever. They will do little to nothing to help you. You're a inconvenience to their day when you go. I've been with chase for over 12 years and have never experienced this kind of unpleasant service and disrespect. After going to that branch truly made me want to reconsider my bank. So disappointed.

Quick line, very friendly teller that was easy to talk to and great smile. I don't know why others complain about the tellers here. Martha always says hello and Luis seems eager to assist you in setting up a new account. The safe looks legitimate. I think they offer coffee or at least they used to. Also, you can get Darth Vader Debit cards here!

Went to deposit $15,000 and open a checking account and was told I need to schedule an appointment and it would be sometime next week. Will take my business to another bank. Never heard of a bank not willing to take your money.

Horrible went in because I applied online and costumer care told me to go physical to finish the process and they had me wait a while and top of that told me to make an appointment which is crazy there’s no such thing to other banks to make one I say they really need to get there things together!

Opens at 9am...I was present on Friday the 5th early no lines for atm ok small line for bank teller 4 in people ahead of me with 2 tellers done in 7min

They seem to be understaffed. Appointments are needed for the smallest issues and are often not available on the same day you call. Is it just covid or is it something chronic?

Worst customer care in all AZ. Will be looking into a new bank that actually wants my business and does not treat me like a child or worst. A little advice to your tellers, be curtious and be nice to your clients.

Chase assigned my SSN "by error" to someone else and now they can not do anything to removed it. I have spent at least 20 hours, 5-6 visits to fix this, and the only solution that they gave me is that the other person to close their account... HORRIBLE processes @chasesupport @chase @jpmorgan