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Chattanooga Area Regional Transportation Authority (CARTA)

  1. Chattanooga
  2. Chattanooga Bus Station

Reviews, get directions and information for Chattanooga Area Regional Transportation Authority (CARTA)

Chattanooga Area Regional Transportation Authority (CARTA)

About

CARTA is the public transit system in Hamilton County and in the city of Chattanooga, Tennessee.

Description

CARTA is the public transit system in Hamilton County and in the city of Chattanooga, TN and has been committed to providing safe, dependable and efficient transportation service to our community for almost 40 years. CARTA also operates the Lookout Mountain Incline Railway, the Downtown Electric Shuttle system, and the CARTA Care-a-van. We also manage the parking system in downtown Chattanooga to include 3 parking garages, on street metered parking and parking lots.

Mission

CARTA’s mission is to provide a safe, cost effective and efficient multimodal transit system for the citizens, visitors and businesses of the City of Chattanooga and Hamilton County.

Products

24 Hour Unlimited Ride Pass $4.00 ($6.00 when purchasing the card for the first time from the bus driver), 31 Day Unlimited Ride Pass $50.00



"Chattanooga Area Regional Transportation Authority CARTAis the public transit system in Chattanooga, TN, serving the City of Chattanooga, Hamilton County and the surrounding areas."
Address: 1617 Wilcox Blvd, Chattanooga 37406
Phone: (423) 629-1473
Parking: Lot, Street
State: TN
City: Chattanooga
Street Number: 1617 Wilcox Blvd
Zip Code: 37406
categories: government organization, transportation service, bus station


Opening Hours

Monday: 04:40 - 00:50
Tuesday: 04:40 - 00:50
Wednesday: 04:40 - 00:50
Thursday: 04:40 - 00:50
Friday: 04:40 - 00:50
Saturday: 05:30 - 00:25
Sunday: 10:20 - 20:45

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Reviews
If I was the GM of CARTA or of the Chattanooga parking authority, I would fire myself. Here’s my story. Visited Chattanooga from out of state. Your pristine law-abiding, solid citizen. Mint record. Servant mindset. You know, the usz. I visit Chattanooga for lunch while passing through and attending a concert locally that night. When searching for a parking space, we found a side street near UTC campus that had no signage about parking restrictions or campus zoning . Street half full with parallel-parked cars, no parking permits. Should be fine here. We spend 45min eating and return to our car and find a parking ticket. Huh? So I take photos before leaving and look up state law on parking signage. According to Tennessee state law, we were fully in compliance. So I appeal the ticket and request a hearing. One month later I have my “hearing” with 2 associates from the parking authority. They start off by saying “this is a university-sanctioned parking zone.” I ask where the associated signage is and they say “4 streets over”. I say “sir, how many street signs do you pass when you drive into work each morning from your driveway to the parking Authority office?” The dude is such a jerk that he immediately responded without any hesitation “324 signs!“ Riiiight. Because you have counted every single sign on your 20 minute commute into work? What a joke. It became immediately evident that this “appeal hearing“ was purely for optics, to make me feel like we have a fair local government. Except that’s clearly not the case. Moral of a story: to expect the average law biting citizens to associate one 10“ x 12“ street sign posted four blocks away to apply to the exact 12 foot spot they park their car along a low traveled side street it’s completely asinine. You are the exact reason why Americans hate government officials. If I were the GM or either associate on my appeal hearing call, I would fire myself! Try listening to citizens and you would actually get a better received impression in your community. I empathize for all other local government employees actually doing a great job and being overshadowed by poor showings like these. I encourage you to audit your internal processes; I guarantee that you would learn anything or two.
Driver's need to be paid by the mile then maybe the buses would be on time more and you wouldn't have 2 buses showing up at the same time. And yes the 2 driver's in the picture were stopped and talking with traffic behind them.
Your bus drivers are HORRIBLE. Out of the hundreds of rides I've taken on the Chattanooga buses I would say an honest 1% of them is cheerful, polite, and does a good job. Just try waving one down making eye contact and even having them wave at you if you are several yards from the bus stop, trying to get there. They blaze online reunion. I hate taking the bus. And the number one reason are your drivers
So many drivers perpetrate the hate. Its a customer service job how a bout serving the customer. I can not count how many times buses have pulled off when I am less than 50yrds away. The same drivers have stopped and waited for people of color to cross the street. I have called and complained, but dispatch doesn't care. They must be desperate for drivers to keep some of these horrible human beings on the job. There are some good drivers that only see cutomers and do what is necessary no matter the race.
It would be Awesome if #13 ran a little later. Having to wait 1 hour and 15 minutes for #9 is a pain, especially when you've just got off work and tired. Also it would be great if the bus driver would NOT pop gum the whole ride...extremely rude.
Busses always late or never show up all together. Most drivers are rude and disrespectful. They'll drive right past you if turn your back. They'll stop and get out at a convenience store and go in for for 20-30 minutes at a time and leave every one sitting on the bus waiting for them while you are late for work. They'll sit at the mall and shoot the bull in the mornings and leave 10-15 minutes past their time and make me late for work all rhe time. Lazy rude and the lack of central command and control of these drivers make this the worse bus system I've ever seen.
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