Less traffic and low crowded Airport for domestic flights. Parking area needs more signs for guidance. This Airport needs attention of marketing Department to establish business. Counters almost without customer service people. Guy who shared information was like drunk or sleepy,he was talking like laziest person and even he showed up after 15 minutes and did not remove sign will be back in 5minutes on Avis car rentals.
The airport for the most part was awesome, inside was clean and comfortable, the staff was pleasant. The only negative was noticed as I waited outside for pickup. I noticed that all of the outdoor trash cans were leaking and staining the front entry area. The smell was not very inviting and it is a shame. Keeping the community's investment clean and maintained is important.
I don't normally write reviews for airports, but I do feel like Chattanooga Airport doesn't get enough kudos. This is one of the easiest airports to get in and out of. The newly added parking garage allowed the rental companies to store more vehicles and have allow for convenient access. If you're national you no longer have to go to the desk and can instead walk to the garage. You still need to talk to someone as there isn't an exit barrier, but the process is much easier! The expanded parking structure allows for a much higher capacity. This expanded lot makes parking a breeze, compared to the original two smaller single level lots. Chattanooga is clearly planning for a bright future and is making sure they are ready before the wave hits. Typically baggage gets from the plane to the belt within fifteen minutes, which is incredibly fast. It seems longer because the airport is small and easy to navigate. I tend to grab my rental and by the time I am done my bag is on the belt waiting. The check in and baggage drop offs are never too busy allowing you to quickly drop off luggage and get going to your plane. Everyone is always friendly even the TSA! With the new baggage 3D imaging machine the precheck process is even easier! Honestly this is a great little local airport and has a few nice direct options to key hubs! For what this airport is it's one of the nicest small airports I've had the pleasure of flying out of.
Lovely small airport with some very nice staff. For a small airport they are 100 % the most disorganized airport though Signage isn’t up to date. However the friendliness of everyone helping makes up for it. Food court inside has really good food. Mercury taxi downstairs was fabulous!! Ask for Mark! 100% reliable and very nice.
My husband just flew out of Chattanooga and they were short staffed in the restaurant. A young man named Stephen was working the front alone and never stopped smiling, used the kindest words and served everyone happily. We just wanted to say thank you to him. He made the travel experience so nice!
Enjoying our day fyling out of Chattanooga Airport. Nice and easy to get into. Small and quick to get to the terminals. Good experience here today.
A city and airport operations that are outgrowing and outpacing the airport's ability to keep up or offer midsized airport amenities. Still has the bus station feel, but gone are the days of showing up 45 mins before your flight and coasting through security. They're down to one security line and cruelly have a 2nd one sitting right next to it but unused. Organization is scattered and expect the normal TSA shenanigans. Hopefully in a year or so they'll catch up with the demand and it'll be better.
Much better than TYS in Knoxville. Having many flight routes. The parking lots are huge and also cheap, I only paid $2 for 45 minutes of parking. The toilets are clean.
