Cheseldine Car Wash - California

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"Cheseldine Carwash is a locally owned Car Wash and Auto detailing facility. We are dedicated to providing a great customer service experience...-Carwash Services-Detailing-Polishing-Tire & Wheel Cleaning-WaxingFor the highest quality car wash, interior and exterior, bring your car to Cheseldine Car Wash."

Address: 22667 Mercedes Dr, California, Maryland 20619

Phone: (301) 863-2666

State: MD

City: California

Street Number: 22667 Mercedes Dr

Zip Code: 20619

categories: automotive repair shop, car wash

Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00
Saturday: 08:00 - 16:00

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Reviews

We have lived here for a few years and I am not sure how I missed this place! What a great job they did on the full service car wash!! The vacuum was just right, the wipe down got all the areas I was concerned with, and inside/outside are better than I expected. Everyone from the nice person who explained the pricing and process to the cashier and team doing the final detailing, the customer service was awesome.  This will now be my regular place!! As for the comments in the reaviews about the interiors not being cleaned, as a person who for years has done my own car detailing after toddlers and trips and teens after sporting tournaments,  there is a difference between a $30 full service wash and car detailing.... hours of difference. I appreciate you! Thank you!

Tried this place twice...the first time, they didn't completely clean the interior and I had to get someone to finish the job. Today, I tried them again because the backseat was quite filthy and dirt-covered where my child returned from camp everyday covered in mud! They missed ALOT!! see photos I went home and used wipes & a dust buster to get it perfect in less than 10 minutes!! Sorry to say, but their detail team needs to pay attention to the details!!

I had a very bad experience. I even told the lady that my car is not even clean and they really didn’t do anything. This is how my car looks after the full service.

Great job for the time and price! For less than $30 it includes vacuuming and wiping down interior, windows, a brushless wash, hand drying and cleaning rims and applying tire shine. And done in less than 15 minutes! They do individualized detailing, too. Staff always friendly. Just remember they're closed on Sundays and in bad weather.

Last time I came, they vacuuming was almost non existent. I brought it up to the lady who gave me my ticket today. They did an amazing job today. My car was spotless and I left one very happy customer. Thank you!Service:&nbsp;Auto interior vacuuming

I have given them too many opportunities because they are the only full Svc car wash in the area that is not detailing. The quality and service has deteriorated significantly. In my last visit, I pay for the full package but I didn't get what I paid for and when asked to vacuum the areas they missed, the workers got angry and aggressive with me. I was polite to them and I didn’t understand why so I went inside and told the front desk, I was asked to call management and report the incident, I left a msg but I never received a callback.

Good if you only need your car 3/4 clean!  They did a terrible job on the inside. The interior was only partially vacuumed, the interior door sills were still dirty and only the front windows were cleaned. When we called them back they were very amenable and said, “That’s not right… Bring it in and we’ll fix it!” Unfortunately, the manager on duty did not have the same attitude as the person who took the call, and said their $28 wash package only includes wiping down the center console. They need to step up their game on attention to detail and customer service.Service:&nbsp;Auto interior vacuuming

Great service, truck cleaned up nice . The store is neat and clean

Awful automated car wash 12$ for the top wash option, and my truck is still covered in dust and all the fingerprints/handprints that you see of wiping your hand across while getting in and such is still there! Didn't fully wash the soap off nor did it completely clean off the rainx it sprayed over dirt and dust.... what a rip stay away from them.

I haven’t took my current vehicle to Cheseldine before and decided to today. When I first arrived, I immediately noticed the lack of management in regards to order of operation at the vacuum section. One lane would move, while the other remained stagnant because employees where not tending one particular lane. Neither lane was insync employee and service wise. I arrived before two vehicles, yet due to their lack of order of operations, two vehicles went into the wash before mine. The gentleman also hole punched the incorrect wash option and I had to go back to ensure he correctly adjusted it to ensure I got what I paid for.  After my vehicle left the wash and I hopped in it, I immediately noticed several things all that sum up, they did not do a good job. There were finger prints on my windows, the interior was not touched at all and when I got home, I had to re wipe every single rim because they missed large amounts of brake dust. I also used atleast five wipes and removed dirt from my cup holders in the front center which were not touched at all. I typically wash my own car mainly because my interior is well maintained. The only thing they did well on, was wiping my car dry and cleaning the door jams. Beyond that, I literally had to go behind them and clean areas inside and out which defeats the purpose of paying for good service and shows lack of attention to detail from start to finish. Very disappointed and will not be returning.

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