I went today to have them help me request the renewal of my ITIN, since the IRS suggested them to me because I am a Certified Accountant, they attended me in the parking lot, they did not even give me the opportunity to enter their offices, I told them To the girl that what I wanted was simple because I didn't want to send my original documents and I used a certified accountant for that kind of paperwork, she ignored me and told me that they weren't taking new clients anymore, what a disappointment, it's a very bad service, I don't I highly recommend.
I have been using Chet for my taxes for years. He's always been prompt at completing my tax forms, and he is very friendly and personable.
I have been with Chet for many years always a good job.