Always receive the most gorgeous arrangements at the best prices around! I definitely get my money's worth & he always throws in extra. He will work with any budget for any occasion! Ernie is definitely the guy to go to for all your flower needs...also the freshest flowers around! My last arrangement lasted almost 3 weeks, and I only paid $20 for it! I was very thrilled!
Chicago Lake Florist is awesome. I was getting flowers for a baby shower but didn't know exactly what I wanted. Instead, I gave Ernie my budget and he created a magnificent bouquet that I divided up into three vases. Lots of compliments on the arrangements. Price was beyond reasonable and Ernie was very accommodating in terms of what I was willing to spend-- no pressure or upselling. I will definitely be back.
I ordered flowers for my fiancé on Sunday night and they were supposed to be delivered on Monday and were never delivered, I had a family member call and see if they could be redelivered 3 separate times. I'm currently deployed so I had no way of contacting them since they don't have an email address and I had to have a family member call to receive a refund. I've never had problems with any florist like I did this one. Absolutely terrible.
My family ordered flowers to be delivered to our sister at Abbott Northwestern after she had brain surgery. We asked for a $100.00 SPRING arrangement in a vase. What we got were a dozen roses with a couple of lilies popped in. I spoke with Ernie the owner of the shop and let him know that we were not happy with the arrangement. He must of been out delivering or something, because he said he would need to call me back in an hour. He never called back and nothing new was delivered to my sister today. Very disappointed with the service and the product
I normally don't write reviews but their terrible customer service and attention to detail warranted a negative review. I ordered a bouquet of flowers two weeks before Valentines Day and didn't think twice about my order being missed. On the delivery date, I never received a delivery confirmation so I decided to call and check on the status of my order. 30 minutes later after speaking with two different customer service reps I was told, "Oops, we forgot that one". I was courteous and accepted the fact that mistakes happen. I arranged for my order of flowers to be delivered the next day. My flowers arrived the next day as scheduled, but it was not the arrangement that I paid for. Bottom line: I would not recommend Chicago Lake Florist to anyone.
Classic florist. Great customer service. I needed some flowers in a pinch, walked in without notice, was helped and happily on my way fast. Chicago Lake Florist is one of a kind. I recommend this establishment, and will be back for roses again soon.
DO NOT USE THIS VENDOR!!! I ordered flowers for a friend and they claim they delivered them to the nurses station on her floor but she never received them. After 6 phone calls where he gave me excuse after excuse he said he would make good on the order and deliver to her house. Never followed through.
I rarely write reviews, so something has to be especially egregious for me to do so. The delivery was a day late, and the customer service was terrible. I ordered flowers for someone to be delivered as a surprise on Valentine's Day. I understand that Valentine's is a big day, but if you can't meet the delivery SLA, either don't promise delivery, or let the customer know ahead of time that it will be late. I never received a notice that the delivery would be late, which forced me to follow up with my girlfriend to confirm if any showed up, which ruined the surprise. When I called Chicago Lake Florist the next day, I encountered someone who was EXCEEDINGLY rude on the phone, and never even offered an apology. All I wanted was an apology and an ETA. Instead, I received neither, and she attempted to rush me off the phone while looking up a phone number that she had requested in the first place. There are numerous florists in MPLS, and now I know that I should use of them rather than Chicago Lake Florist.
The gentlemen I talked to I'm thinking he was the owner was SO helpful and personable when I called. It was a great experience and their prices are reasonable! He made my mom's night w/ an evening delivery to the hospital!
Ordered a bouquet for our daughter who has been going through a rough time in her life. The arrangement was gorgeous and she was thrilled!
