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Reviews, get directions and information for Chicago Locker Room

Chicago Locker Room
"Locker Room by Lids is Schaumburg's #1 destination for hats, jerseys & fan apparel! Lids carries officially licensed MLB, NBA, NFL, NHL, & NCAA gear in a wide variety of styles. Our huge selection features fitted, snapbacks, dad hats, flex fits, and knits from your favorite brands including New Era, Nike, Adidas, Mitchell & Ness, and more. To rep your team with a look all your own, hit our Custom Lids to design a custom hat from Lids today!"
Address: 5 Woodfield Mall, Schaumburg 60173
Phone: (847) 605-0350
State: IL
City: Schaumburg
Street Number: 5 Woodfield Mall
Zip Code: 60173
categories: clothing store


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Reviews
All men's jerseys. Or youth small No kids, didn't see womens
Really good customer service. Very helpful staff and good selection of hats. They also do top quality stitching at this location. Very happy with the experience. I would recommend.
Staff was friendly and helpful but they have shady business practices. They raise their hat prices to offer a buy one get 50% off sale. A hat i was interested in had a $37 tag but i noticed a price tag under it. I peeled off the original tag half way and there was a price tag underneath for $25.
We always have a nice experience at this location. The employees are very friendly and helpful. The store is very small, but usually not overly crowded. Hats are easy to find and employees always treat us well. Keep it up!
Ordered special embroided hats and Anthony and Nikki went above and beyond to help is with our needs. The hats turned out amazing to say the least and we will definitely be returning to order more in the future!! I HIGHLY recommend this location!!
Avoid purchasing merchandise from here at all cost. The sales reps falsely sold my wife a custom jersey vs an official stitched “Eddie Jackson Jersey” they claimed to have sold out of. He fraudulently made an online order for a custom jersey with Jackson’s name and number when the intent was to purchase an OFFICIAL STITCHED JACKSON jersey. They blatantly lied claiming they sold out but can order it online. Everything about the purchase was falsely endorsed and conveyed by the sales rep. This was meant as a kind gesture from my wife that they capitalize into making a fraudulent and unethical sale. The order came in horribly. Letter printing was crooked nor was it stitched! Not only are they being irrational by refusing to take our return in store, they’ve delayed emailing us the return label, and after three phone calls with various reps none of their stories match claiming we can and cannot return. Well be contacting the bank now at point to escalate this. Plain and simple this store is fraudulent and capitalizes on scamming customers for the sake of a “sale.” Complete joke!
Extremely frustrated right now. They forgot to remove the security tag and I live over an hour away. Now I have holes all over my shirt since I had to remove it myself. Here is an idea...don’t put security tags on your merchandise unless you are going to have your security system on to detect it. Won’t be shopping there again and $30 down the toliet.
Back and forth back and forth! Can't make anything!!
I had a very negative experience at this store. I purchased an expensive item at this store on holiday from overseas. During the purchase process they did not remove the security tag. Despite have both photographic evidence and the receipt Lids told me there was nothing they could do to rectify the situation. Appalling service.
Big selection of hats
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