Chicago Trolley Co. Stop #4

So much fun! Our driver and hostess, Elisa was fantastic! She provided so many tips, information and current facts on various parts of Chicago. We had 12 stops during our tour, but remained on the entire route which took us roughly 2 and a half hours. Because of the time year only the trolly was operating which was perfect. It was heated and not overly busy. We purchased a one day pass online, which requires you to visit one of 3 locations to have a representative print out a paper receipt to give to the driver. Thank you Elisa for the many laughs !

Great experience! Convenient hop and off locations. Great views of the city. Very entertaining tour guide with interesting information about the city. Highly recommend to tour city and to get from place to place.

A few years ago I used them in the winter and they literally saved my life because I brought my mom that time who suffers with fibromyalgia. They sent the trolley almost exclusively for us because it was pretty dead due to the weather. This year I booked a three day downtown pass for four despite the recent negative reviews. We had numerous guides and they were all knowledgeable and kind. They all engaged us in some way or another and the bus was never as crowded as the competition which is a definite plus. The night tour was awesome. Even my boyfriend who is impossible to please was really impressed. I highly recommend. The only down side might be how I felt the need to tip them all! Ha ha. You can just tell these are all hard working and great spirited people. Keep up the good work Chicago Bus and Trolley!

Fantastic service and entertaining! We absolutely loved all of our guides; Linda, Jay and I believe Connor. Fantastic! 2 day ticket was perfect to ride and hop on and off and see the sites. Every single guide provided new and slightly different details to the tour and humor and fun! Would do this over and over when we come to visit Chicago! What a wonderful experience...best tourist tickets we bought!!

Bought a 3-day pass and Christmas lights tour. The lights tour guide was nice but the short time at the locations make it almost pointless. As for the 3 day pass, I bought it to use mainly as transportation and was able to actually get on a bus only once. The pickup sites were either abandoned or we were told the bus would be 40+ minutes before it arrived. We ended up having to walk the entire city with a toddler and could not find 1 bus to use. Not sure why you would operate a hop on hip off bus and leave people waiting in the cold for over an hour.

We had great success with this company. We purchased a 72 hour pass and rode the bus the entire time we were in town. We were able to pick up the bus less than a block from our hotel in two different locations stop 2 and stop 10- we stayed at the Hyatt Regency. We used the bus to see the city and hear the tour information. Our tour guides were different in each ride and each had their own personalities, but we're very knowledgeable. Would certainly purchase again for future travels.

On June 14, 2016, my husband and I went to Chicago for a day trip. Our only goal of the day was to experience the hop on hop off tour bus. We are glad we did! Our first guide, Daniel, from locations 1-9 was very entertaining and informative. Our second guide, Pauline ? from 9-1 was informative as well. We were very happy with our experience. It was worth the price and we will tell others about it.

CYNTHIA and one specific tour guide made my family's trip a memorable one that I'm sure none of the kids will never forget. I didn't catch the tour guide's name but he has glasses and I hope everyone in the company knows who it is because everyone loved him. The kids even REQUESTED and were willing to wait for him to hop on his bus. These two specific people deserve raises and recognition because they are exactly what you want when visiting Chicago. I didnt get to go with the family and the tour itself was probably great but all the kids talked about was how fun the tour guide was. Hope he sees this message because he made their trip! Thanks again for giving my family a great experience.

We had Chicago Trolley Company for our wedding on 8.18.18 and they were great. The driver was right on time and very accommodating. We were picked up in River North area and the driver had no problem letting us take a few pictures by the river before taking us to the Lincoln park area. Once we got to the Lincoln park area the driver was able to find parking even during the air and water show and wait for us to take pictures. After dropping us of at the venue the driver then went back to the hotel in river north to pick up guest. The driver made sure to get all guest back to the venue on time for the ceremony. Overall great experience and glad we used Chicago Trolley Company.

They have a great circuit. You can visit amazing touristic spots at Chicago downtown area. Buses were comfortable, guide was enthusiastic, funny and passionate to tell stories about each place. I enjoyed listening very much. Time between each bus were 25 minutes which is enough. Only one thing to improve, second level of the bus is open, I went on fall and it was very cold. BigBus, the competitor, covered with a trasparent plastic to protect passengers from cold wind but allows great views. They need to copy this idea.