Reviews
It’s sad that this Chick-fil-a is giving the brand a bad reputation! I specifically asked for lemonade with a little bit of water but instead I got water with a dash of lemonade. However that’s not the main reason why I’m giving this poor review. I asked for no cheese and no pickles and sure enough they placed it on my sandwich. Since when did chick-fil-a hire McDonald workers? Customer service was basic! Nothing extraordinary about this place, service and food was disgusting. I’m very disappointed because Chick-fil-a is the only fast food restaurant I do business with and now I won’t have them on my list anymore.
Very cleanest place . Nice atmosphere!! Love it !! Really recommend . Speed service !! Nice staff !!Food: 5/5
Chic-fil-A is the fast food that is guilty free! Delicious and the whole family will love it They make it easy for a quick grab and go so try the salads or the chicken sandwiches because whatever you choose you will be happy!Food: 5/5
Food is great. But No Cherry Coke!??! Staff is nice. Limited parking. Plenty of seating inside. Parking: Parking lot is small and limited. Will have to use back of Walmart lot next door.
I ordered a chicken sandwich with no pickles and when I looked at the receipt I noticed it didn’t say no pickles. They also didn’t ring up my 8 count nugget. I understand mistakes happen because I work management in fast food, but when I told the worker at the window they seemed annoyed, even though it wasn’t my fault. There was also no apology whatsoever. Fast forward to when I get home there is still pickles on the sandwich that was re-made. I also threw up the next morning not sure if it was from sandwich, but I saw other reviewers saying the food has made them sick. Not sure what has happened with Chic-fil-a recently but the service & friendliness seems to be nonexistent, except for a few nice employees. I will be going to a different Chic-fil-a location in the future.
If you want inconsistency- then this is your place. I used to love coming here, but over the years it's really not as good as it used to be. I love Chick-fil-A- and will continue to be a customer- but this location honestly sucks. Service is so-so- better when management is around, they constantly forget items, or give wrong items. It sucks when you get excited about eating at Chick-fil-a and something or another goes wrong. It may be better to skip this location and go to Deptford- yes its a bit further out of the way- but they seem better overall.
This operates more like a McDonalds. Terrible drive-thru service. Horrible! The second lane that empties into the Lowe’s parking lot instead of the window is a shitshow! Waited for 35 minutes and there was only one car ahead of me. Meanwhile 17 cars in the proper drive thru lane came and went through the drive thru window. When it was my turn…. only ordered 2 meals…. the people behind me were getting their orders while I still sat there, waiting and being ignored. 4 different runners came at me with food for every other order but my own. Your employees are no where near as friendly or professional as at every other Chick-fil-a. And then my order was missing the ketchup and the salad dressing, and my lemonade was full of so much nasty pulp, it literally clogged the straw so I imagine your machine is dirty. Your standard of service absolutely sucks!!! Bottom of the barrel. Do better!
Always busy, but they've gotten better at moving you along. Almos too well. If you don't know your order, it might be awkward because they take it before you get to the menu board. Also, have had a few orders not fulfilled correctlyFood: 4/5
For some reason I’m never asked if it’s for here or to go. They always just assume it’s carry out with me. Doesn’t make sense. I had to mention that it was for and they would bring it out to me. Still had to go up to counter as I was never given a table maker. This happens pretty much every time I’m here. I don’t understand why I’m not asked for here to go. Other people were sitting with table markers. Just seems odd. At least the food is good
Chick-fil-A’s food is always very good, bordering great. Can’t top the Spicy Chicken sandwich or the Chicken Strips with Chick-fil-A sauce. The drive-thru in Mantua is always a pain as it’s the slowest, most inefficient experience. Since the start of COVID, they managed to slow drive-thru times by creating two lines and hired more people to stand around in the parking lot taking orders.
