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Reviews, get directions and information for Childrens Hospital

Childrens Hospital
"Since 1886, the Children's Hospital of Michigan has been dedicated to providing the highest quality of care to children and adolescents in a caring, efficient and family-centered environment.A proud member of the Detroit Medical Center DMC, the Children's Hospital of Michigan is the first children's hospital in the state.This 228-bed facility has an international reputation in pediatric medicine, surgery and research, training more pediatricians than any other facility in Michigan."
Address: Détroit 48219
State: MI
City: Detroit
Zip Code: 48219
categories: pediatrician


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Reviews
The Hematology & Oncology center at the Children's Hospital of MI - Detroit was hands down the best medical team I have ever had the pleasure of working with. I had other experiences with my daughter at another well known children's hospital and had a couple of horrible experiences. We moved and shifted her care here and I couldn't be happier. Their entire staff is so friendly and welcoming. My daughters blood draw normally a nightmare had her SMILING and LAUGHING. Which was truly unbelievable to me and brought tears to my eyes. Their doctors, nurses and child life team were NEXT LEVEL incredible. I would absolutely recommend their Hematology team specifically and cannot say enough great things about their team!
I would never go back to children's emergency, they are all very rude, my daughter had Appendicitis and I had a script from her physician and I was told that I had to wait like every one else, so I asked for my script back which the receptionist couldnt even find it. I left and went to Beaumont we're they took her in right away. I will never go back there ever again only because staff make the hospital look bad. Not even friendly staff, the worst children's hospital ever.
My daughter was transferred here right after birth. The NICU unit is absolutely amazing. These nurses and doctors are truly hero’s and miracle works. Whatever the outcome with my beautiful little girl, I cannot thank them enough for their loving, caring and amazing assistance on my child. I will forever be grateful for each and every one of you. If you’re a parent reading this and god forbid something happens to your child, there is no better place that you would want your children to be at. I love you all and you guys truly changed my life, thank you
This hospital gave my granddaughter the best care when our local one didn't! I would gladly drive an hour to get the top notch care! No waiting for nurses and no mean ones!! She feels 100 percent better thanks to them. Free parking & reasonable tasty food in house and a gift shop open til 10 pm!
I’m thankful for the nurses and staff. They do a great job at trying to make you feel comfortable. Sometimes the wait in the er can be really fast… or extremely slow. When it’s slow, it’s so unorganized. My only complaint after being admitted, was that a lot of the staff kept coming into our room without introducing themselves…. This was mainly housekeeping not Ana, food service and I’m not even sure who the others were because they would come in and converse amongst themselves and then just leave. I don’t really have anything bad to say about the hospital because we received good care… it’s just that coming into our rooms unannounced just seems like a violation of privacy.
Update: still being told NOT to pay the bill, but still being sent multiple bills and told to pay. Which is it?! Also, it's now 4 months post surgery, and we still haven't heard from anyone for our follow up that was supposed to be 6 weeks after the procedure. Our daughter still suffers from issues the surgery was supposed to fix, but when no one cares to speak with us, there is no solution. Very poor customer service on all ends. Earlier review: I don't know where to start. I will say that the procedure my daughter had went well and the staff were very nice. But that's where the goodness ends. It is almost IMPOSSIBLE to speak with someone on the phone. We were supposed to have a phone follow-up after her surgery, but no one ever answered the phone. We left a message and made more calls....nothing! And since the procedure, our daughter has had continuing issues that the procedure was supposed to fix, so it'd be nice to actually discuss that with the doctor. And then billing.... We were quoted an amount for the procedure and set up a plan to pay. Then we were sent about 10 other bills which all seemed to be for the same procedure. When we called, the lady on the phone said don't pay anything because it was all under review. So we didn't pay. A week later. We get a notice that if we don't pay we'll go into collections. So we called back and they said we always have to pay and thay no one should have told us not to pay NOT our problem when YOUR staff member told us that. So when my husband asked about the actual amount we were supposed to pay, they didn't know. Since then, he can never get anyone to answer the phone. BIG problems here, and we will NEVER use this hospital again.
This hospital is dirty, old, and run down. The nursing staff is unfriendly and under staffed. I could not even get a high chair with a seat belt in my room. Much better off going to Royal Oak Beaumont. Even the cribs were old and have a plastic hard dome over them.
Forth floor cardiology patient room floors are disgusting...a simple daily mopping everyday should be routine. Then for some reason after we saw one doctor who communicated well, upon leaving said he was going get another doctor to dismiss us. Very confusing, especially, when the second doctor that came barely placed the stethoscope on chest before berating us with non heart questions as if we dnt have a primary care physician.
I was in the er on Tuesday with my daughter we arrived I knew there would be a wait which I was fine with but after an hour in half I asked the nurse that checked us in how long and was told as long as a real emergency doesn’t come in she would be next we finally were put in a rino 12 around 10 something as resident came in exam my daughter and said he would talking with his supervisor dr and she would be in shortly which she was she said we would be doing a ultrasound of my daughters neck ok shift change came and around 1130 ultrasound tech came a different resident came in the room roughly around 1230 and did his exam and said he would be talking to his supervisor dr and she would be in shortly around 1ish I hit the call button and a nurse came and I asked nicely roughly around how much longer I was told the dr has 12 pts and is doing what she can ! Nobody ever came back in to are room until 2 am when another nurse came in to discharge my daughter I was giving no answer but was discharged! I went to pediatrician to and turns out my daughter has strep which is causing the lump on her neck I follow children hospital I have a apraxia needs daughter who attends lots of specialist at the hospital when I say I will not return to the er again it was dirty the bathroom smelled of vomit and poop this was a complete heart break from the front nurse to back nurse just very unprofessional 100% and to not even see a supervisor dr to even be told what’s wrong with my daughter nothing was a complete disappointment
I have nothing but amazing things to say about this hospital. We've been going to them for over two years. My daughter had to get cochlear implants and she had her surgery here, and we have continued to recieve care here ever since for her. We have since moved out of state and still come back for her check ups here every 6 months. Dr.Siegel was amazing going over everything with us before and after her surgery. Leslie Parent is her audiologist and I consider her family at this point, even halfway across the country she is there for us anytime we need anything. Emily Tulikangas her speech therapist is the most patient and caring person. I couldnt ask for a better team for my little girl. We appreciate everything they have done and continue to do for us.
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