Reviews
We ordered online to pick up. 4 kids meals were ordered, 2 with chicken and 2 with steak. ALL 4 kids meals had no meat, and one drink was missing. Customer service did not offer a refund initially, instead trying to give us 4 future kids meals. We won't be back here ever, so that was not helpful. I haven't even looked at the adult food orders, I assume they'll be wrong too.
I don't usually leave bad reviews but this place sucked. I used to go probably once every other week and recently the prices have seemed to gone through the roof. $25 for a bowl, queso, guac and a small drink. Not to mention when I started eating, the chicken was cold-lukewarm and half of it was borderline raw. The service was very very sub par. I go to order the food and I try to put on a good face because I know the job isn't fun. The entire staff of the food line was coming off as if customers were a burden. And then when the line is empty, they're bubbly again. The last 2 times I've been here it's seemed to have gone downhill.
Good and clean place. Good service too. Food options and taste is typical for Chipotle.
I go to this chipotle 1-2 times a week. Not the type to leave reviews but the service is consistently bad. The workers always look generally unhappy and are rude to customers. Food is usually good.Food: 4/5
Worst experience at a Chipotle ever. Nobody here has any customer service skills. Slamming things around. No lettuce or guacamole available. One person working while everyone else was standing around complaining.
When my wife brought this home I thought it was leftovers. Nope. This was the initial serving size and presentation. Consolidating it shows the container is about 75% empty space. For 15 dollars. So.... Won't be back.
One of the worst service ever experienced at a Chipotle. The staff were quite rude and uncooperative.Food: 4/5
Went 1 hour before closing the kids there acted if I was walking up 5 minutes before closing, Service was horrible, rice was super plain they said they were out of lettuce when we all know they have extra in the backFood: 1/5
Picture speaks a 1000 words. Took a bite out of the burrito I had ordered from Chipotle and noticed a long black hair. Took the burrito back and the employee showed no remorse but tried to defend herself that it could not have been her hair.
We were about to buy food at this branch but this employee in her 20s with brown hair, in a ponytail and hoop earrings treated us so terribly. First of all, the store was open but the door was locked. We kept trying to get in and the employees were just laughing behind the counter versus helping us get inside. The door finally opened after multiple tries and I let them know that there was something wrong with the door to which they just responded yup and threw their hands in the air with a “I don’t give an eff attitude”. Anyway, the extremely rude young woman refused to serve us and just walked into the kitchen saying she needed to take care of an online order. Her attitude was terrible and we decided it wasn’t worth eating there. It was honestly disgusting. She does not care about her job. She definitely doesn’t care about the customers. I tried to get her name but she did not give it to me. Please fire her or you will lose a LOOOT of customers. We went there today Dec 26 at around 11:30am.
