Chipotle Mexican Grill

I’ve ordered here many times. We typically use the app. and go pick it up. The food was ready on time, had everything we ordered, and tasted great. One of my greatest annoyances is the app gives me points, but it’s typically been impossible to redeem any points. I’ll try to add chips and queso and it doesn’t allow it. This time it worked- which was great. If you haven’t been here in a while- you should try the queso- it’s great. I feel like this location has gotten better. They have had some struggles here and there- but I think most of the problems have been related to the app. I don’t think it has limited how many orders it takes at a time- so if too many people order, they can get backed up.

Lost my business today. Online gave error when trying to add my card. This tends to happen often. Manager couldn’t help and only way to eat is wait in line. So I ordered elsewhere, not Chipotle, that worked online. And what has happened to tasty steak. It’s the priciest protein but typically burnt and dry. You need to double up to try and get what used to be a single serving. I’m a steak kinda guy but turn to chicken here often. Be careful Chipotle. Don’t become complacent because the lines are long. You could end up like Mr. Chicken.

Pretty good place, the food was fresh and the employees let you take your time in picking what foods you want and even taste a small sample incase it was to spicy my wife loved it, I've had it before here it is still good, not dry, tender to, but this time I couldn't have any, because I just had 8 teeth pulled , 3 months to go and after that here I come double order. Hope you can enjoy it as much as we did.

Ordered online and picked up. The burrito and bowls were so heavy I thought the bag was going to rip. So much food and very delicious. It was also ready right on time and packed neatly. Great job.Food: 5/5

Ordered a burrito for delivery. The burrito itself was good but seemed really small and it was mostly white rice. Small enough and so much rice it warranted this review Food: 1/5

Chipotle is always a go to favorite for a semi healthy fast food meal. Some of their stores are great, but others the quality and service have really seemed to slip. Just like simply giving more of an F and not mixing ingredients together in the bins. Ordering a vegan burrito and finding chunks of chicken in it is gross. Good help is key to a business. Find good people and pay them well, it’s no good for anyone being served my someone who is miserable and doesn’t care. Make no mistake, I still will go to Chipotle! but I’ve decided to rule out a few of their stores in the Cleveland area for these reasons.

sometimes I have to have lunch delivered and even though my job is located in Avon, delivery comes from the NR location and they ALWAYS skimp on portions for delivery …. This is supposed to freaking double chicken! Yes there are a few scragglers of a piece here and there but I could tell by the weight before I ever opened it - that it was light on something…. This is absolutely ridiculous, i never have this problem going into Avon or Westlake locations…. Avoid delivery from this place…. It’s a effing joke

Ordered online for the office at work today about $125 work of food. The chicken was burnt, you could tell the chips were over cooked and probably from yesterday. Don’t go to this location!Food: 1/5

They are never stingy with the amount of rice and meat they give you, this is not the closest Chipotle to me but I go to it every time because the service is just betterFood: 4/5

Just the quality of food has gone down so much. I think this was my final time at any Chipotle. I prefer more authentic food now. Officially getting old lol. Food: 2/5