Cinnabon

On Sunday, the mall opens at 11. How is it that Cinnabon opens at 10 when Cinnabon itself, is inside the mall? No big deal. I should have been more thorough and checked mall hours instead. A change in business hours on Google Maps has been submitted and awaiting approval, at the time of this review.

I love Cinnabon, however, their staff... Not so much. This morning was the last straw‍‍ store opens at 10a. Went inside to make my order and the staff said they don't "really open" until 11a as they start cooking at 10a. This was disappointing to say the least. As a business, if you open at 10a and it takes you an hour to prepare for customers, you should be there at 9a or earlier. ‍‍

I have never seen such a raw cinnamon roll in my life, this is nearly a health risk. I’m disappointed at Cinnabon

The Cinnabons are delicious. There was a worker that had on a t shirt that was so inappropriate. I was shocked that they let her wear it to work. There were curse words on the young woman's t shirt.

I'm not really a person who likes to rant about service but I was pretty disappointed in my visit. I asked for two different orders and my first order went completely all right but when I went to do my second order I asked for two plain cinnabons and I had asked befor hand. The cashier was talking to their co-worker who was working the ovens and had asked if there was any coming out of the oven and there would be in about a minute. I paid for my order and waited up right by the counter seeing them take the newly non frosted cinnabons out and then watched as they were frosted. I waited a little bit longer to be patient because I saw that there was a couple non frosted ones in the oven. I sat down waiting for my order just for the next batch to be frosted and I waited a little bit longer to give them some time only for that coworker to come over to me to double check my order. She hadn't heard from the cashier that I wanted two plan cinnabons and I was compromised with two sets of the minis but that's only about the size of one cinnabon. Having gotten there a little bit after 11:45 and waiting probably about 12:10 with neither of the people working there wondering why I'm waiting there so long along with the lack of communication between them I am extremely unsatisfied I felt scammed.

Thank you to Javier for helping us pick up a box of six buns and extra cream cheese. The buns were hot and delicious right out of the oven, still warm when we got home. 5 Stars!!

While these little treats are mighty tasty, unfortunately the assocates attitude was not. It is $10 Tuesday and at 7pm was told "we are out." There was no apology about the situation or resolution offered. After asking for the smaller ones that come in a 4 piece she asked if I wanted to add a second one for $2. She put them in the warmer and then began to help the next person. He also wanted a $10 box. She again told him "we are out" He asked more leading questions about how to possibly work it to get the deal. She then stated that it was because they were out of boxes and that's why she couldn't do it. This girl isn't a bad person she just needs training. She needs to better understand that she is a representative for her company and her actions are what cause people to leave happy or leave feeling like someone didnt want to be at work today.

The buns are good but the employees are not. Was overcharged and when we pointed out that the price on the board was different was basically told to kick dirt.

The manager working today is a super sweet guy. Keep doing a great job! You’re awesome dude!

Awesome food. Found this just by chance.