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Citizens Bank

  1. Queensbury
  2. Queensbury Bank

Reviews, get directions and information for Citizens Bank

Citizens Bank
"At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender."
Address: 771 Upper Glen Street, Queensbury 12804
Phone: (518) 798-4057
State: NY
City: Queensbury
Street Number: 771 Upper Glen Street
Zip Code: 12804
categories: bank


Opening Hours

Monday: 09:00 - 16:00
Tuesday: 09:00 - 16:00
Wednesday: 09:00 - 16:00
Thursday: 09:00 - 16:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 12:00

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Reviews
I had the pleasure of working with Frank Veach in the Queensbury office during extenuating circumstances of estate settlement and opening and closing accounts. Not only was he professional, polite and responsive - he actually cared about what he did and followed through consistently time and time again! In spite of being short on staff and dealing it was a pleasure to work with him!
Good bank but terrible hours. My local Glen Street branch is only open 9am to 4pm. I work a normal full time job 8am to 4:30pm so I'm only able to use the ATM to make deposits. Wish they were more avialble to people with full time jobs. I had to open a 2nd account with glens falls national in order to meet my banking needs. I'm considering closing out my account entirly for a bank that has better hours.
This is not a reflection of the staff as they’ve always been great to deal with when I’ve been able to get to the branch within business hours. The hours they keep are hard for anybody that works a 9 to 5 job during the week and if you want to use the ATM after hours to make a cash deposit, that feature has been down for months with their current ATM
I have been dealing with this bank and staff for over 20 years. Great service and they have answered my questionsand I have had many! through the years. I can't imagine dealing with any other bank and staff!
CITIZENS BANK=THIEVES Between holding my checks for a week because they didn't "approve it" and the COUNTLESS overdraft fees, this bank is a joke. They promise a 150$ sign on bonus if you use the certain promo code then find any way and I mean ANY WAY to not give you the money... I was even lied to by one of the managers stating that I wouldn't get a second overdraft fee because I was getting a direct deposit on Friday and I still got one. I called corp. and explained the situation very politely, they didn't even apologize and they certainly didn't refund me the 35 dollars. Needless to say I am canceling in the morning and taking my business to GF national.
This financial institution failed to protect my confidentiality by openly rendering my personal banking info to a girlfriend and does not think anything is wrong with this, I closed out my account. Good luck people, easy hackers in the banking business sharing your info with family and friends. The employees ? Still work for this institution.
Absolute worst bank imaginable. Do yourself a favor and go somewhere else. Had a business and personal account with them since 2018 and have had way too many problems and spent hours talking to useless customer service agents.
Always able to get my money. Friendly people.
Do all of my business and personal banking here. The ladies are always pleasant and helpful, including the branch manager, Sarah.
call to discuss my debit card being replaced, cost 25.00 manager gets hostile, what audacity. never walk into this branch again.
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