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City Gear

  1. Lithonia
  2. Lithonia Shoe Store
  3. Lithonia Store
  4. Covington Shoe Store

Reviews, get directions and information for City Gear

City Gear

About

Are you a sneakerhead looking to rock the hottest style from the streets and the best sneaker heat? We got you.



"Our Lithonia, GA City Gear makes it easy to step up your shoe game with weekly launches from premium brands like Jordan, adidas, PUMA, Nike and more. Need a hoodie, some denim, a jacket or other trendy lifestyle apparel? We've got you covered. Grab a hat and rep your favorite brand. If you're looking to hoop it up check out selection of basketball gear. Our friendly associates are happy to get you geared up in a style that is right for you. Shop the best in sneakers, shoes, apparel, fan gear & more, online and in-stores for men, women and kids."
Address: 6142A Covington Hwy, Lithonia, Georgia 30058
Phone: (770) 808-8031
State: GA
City: Lithonia
Street Number: 6142A Covington Hwy
Zip Code: 30058
categories: accessories, footwear store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00

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Reviews
The worst shopping experience EVER! The manager on duty had a HORRIBLE attitude to a simple question, frowning with a nasty body language as if I was begging. They could never get my hard earned money at this store! They really need to do better.
This young lady is very rude, unprofessional and not a good representation of the brand or who should be in management. I decided not to purchase anything and leave. This was after overhearing how MiMi spoke down to a customer who had won a shoe raffle and was a few minutes late for pick up. This store shouldnt be allowed to get exclusive/raffle items, if customers will be subject to poor treatment. And it seems like the treatment is because the employess are hoarding the items for their friends, family and for profit. The location of the store should not be a factor in the service received. UPDATE* I received a call today from City Gear because i also left a complaint on the corporate website this morning. The rep i spoke with was very attentive to my concern and said she would.forward the information. Then approx 2 hours later a man called me stating he was the district or general manager. He is interrogating me, do i know the young man, have i ever shopped there before, do i know the employee, can i describe her. ARE YOU SERIOUS? I told him i had given my statement in writing and over the phone...hes questioning the wrong person. His response was "You k ow what ma'am, have a great day" and he hung up. I SEE WHY THE EMPLOYEES ARE THE WAY THEY ARE, ITS DEFINITELY A LEARNED BEHAVIOR FROM UPPER MANAGEMENT. ***UPDATE*** 9/8 Decided to give this store another chance...i needed a quick last minute gift. Anyway, there were 3 female employees AND not 1 of them greeted me or asked if i needed anything. They were too busy talking about the "light skin" employee who had went to the mailbox and his problems. THE EMPLOYEES AT THIS LOCATION HAVE POOR CUSTOMER SERVICE. I'LL CUT GRASS WITH SCISSORS BEFORE I GO BACK. #DONE
Customer service is extremely horrible. They will continue to lose customers. I was about to buy five pair of shoes…. But no help, attitudes, no promoting merchandise, nothing. Like you bothering them at work smh.
Real nice clothes,not necessarily my style...BUT when in the ATL,don't hurt to fit in..Had the cutest staff,was ready to take her back to Illinois
I couldn't believe what I witnessed at this establishment!! It was a raffle day for the Jordan 11's and the app mentioned no such raffle for city gear, just a raffle for Hibbett. While waiting in line I saw the manager buy his shoes then an other employee came in just to get her shoes then leave. I asked two employee's if they had a size 9 both confirmed that the size 9 did not get raffled. Good for me I'll stay and wait because I was second in line and the guy in front of me didn't need a size 9. The people who won the raffle had an hour to claim their purchase 8a-9a At 9a it was first come first serve. There was a guy there with at LEAST 7 raffle tickets who kept talking to the manager through the door and who kept in contact with the manager over the phone. He was buying shoes one at a time and reselling them along with selling raffle tickets. A female comes out and, identifies herself as a manager, sold a raffle ticket to a young man for $60, he needed a size 13 he gets out of line goes in store and gets his shoes. At 9a its free game and the gentleman in front of me goes in and they don't have his size. Now I ask about the size 9, mind you the manager and another employee confirmed that that size hasn't been raffled, is now sold. I was told that the same manager girl who I saw sell the raffle ticket for $60 brought the shoes and I can buy them from her for $60. So the staff are making money off the raffle tickets and upselling the shoes out of the store. I didn't get the shoes from City Gear I ended up getting them from Foot Locker.
Not sure who writing these fake reviews for this store. They really need no stars. Customer service is horrible everyone on there cell phone and dare not to ask for a shoe in a particular size. Trust me it not in stock. I never been where the employees get to dress like it's a 100 in the store. Just a bit much for me. Next time I will just take the drive to the mall.
Ratchet......could not ring up customers because the manager so the tool that is used to take the sensors off clothes. Ask customers to write down their name and number and they would call them so they can come back and pick up their items. Gas is not free!
Literally no one in the store speaks just stare at you and look as if they don’t want to be at work. No wonder they have no customers. Will not go back in.
Tried to deny a return claiming the shoes were worn when they were never even tried on...
Friendly staff. Just need better selection of shoes. Overall, safe location and visit often.
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