Striving for better customer serivces and quality enjoyable time, City Nails provides unique experiences in nail care and waxing services.
City Nails, LLC Policy
Please discuss with your nail technician carefully to understand what services you are getting for you and our technicians’ convenience.
We always love children, they are the greatest of all but please work with us to maintain the peaceful vibe for other clients.
Refunds
If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied.
If you are not comfortable, please do not take services to avoid unwanted outcomes.
No cash refunds will be given after you have left the salon.
Guarantee
If you lose an enhancement or notice chips or lifting in the first few days, please call us to schedule a free repair. Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service.
Surveillance
For your safety, and ours, our premises are monitored with digital video surveillance.
We Reserve the Right to Refuse Service To:
• Anyone with a nail condition we suspect may be contagious.
• Anyone with open or infected wounds on the treatment area.
• Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services
• Rude, mean, or disrespectful people.
• Not appreciating our patrons and nail technicians.
• In circumstances beyond our ability of handling unruly people, we will contact Willits Police Department to resolve.
City Nails, LLC is a registered business with the City of Willits and Willits Police Department. In case of emergency, please call 9-1-1 or local police at (707) 459-6122.
