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City of Hamilton Animal Services

  1. Hamilton
  2. Kenilworth Fire Station

Reviews, get directions and information for City of Hamilton Animal Services

City of Hamilton Animal Services

About

The Hamilton Animal Services Facebook page is brought to you by our staff of dedicated animal lovers to let you know what's happening in the shelter.

Description

Explore our page to engage and stay up to date on responsible animal owner tips, information about animals in our community and learn about our dedicated staff.

Please call our Dispatchers at 905-574-3433 to report any animal related calls and emergencies 24 hours a day, 7 days a week. Animal Licensing and Lost & Found calls are answered Monday to Friday 8:30 am to 4:30 pm.

Comments will be monitored during regular business hours (Monday to Friday between 8:30 am and 4:30 pm). We will strive to answer questions within 1 business day.

We ask that comments do not contain any profanity, remain positive and respectful to everyone. Disrespectful comments will be removed. Advertisements for other businesses will also be removed.

Lost and Found information should not be posted on this page, please visit the shelter or www.helpinglostpets.com to file a Lost or Found report. Animal Services staff will not be checking Lost Reports posted on this page.

Impressum

This page is intended to be a positive space.
Animal Services will moderate this page. Posts will be removed if any comments contain profanity, threaten or harass staff or members of the public.
If you have comments or complaints, please email [email protected].

Products

- Dog Licences
- Look for your lost pet
- Drop off a found pet
- Education Information
- Speak to someone about Responsible Animal Ownership
- File a complaint about animal issues

Address: 247 Dartnall Road, Hamilton (Ontario) L8W 3V9
Phone: 905-574-3433
Email: ac.notlimah@secivreslamina
Parking: Lot
State: ON
City: Hamilton
Street Number: 247 Dartnall Road
Zip Code: L8W 3V9
categories: government organization, animal shelter


Opening Hours

Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 16:30
Thursday: 08:30 - 16:30
Friday: 08:30 - 16:30
Saturday: 10:00 - 14:00


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Reviews
This place shares the same building as the SPCA yet there's no sinage to differentiate or even indicate that animal services is around the corner. Once I figured that out, the woman who worked the desk was..*unwelcoming* to say the least. Thankfully the other staff i spoke with previously and also the technician who took the spare kittens I brought in, were lovely. This is a crucial service and I'm immensely grateful for the work they do for the animals in the city and that's why I'm giving 4 stars instead of 3
I’ve had to call this department multiple times and they either tell me they’re sending someone who never shows up or they tell me they have bigger things to deal with. Not sure how many things could be more important than a lost dog wandering in the middle of a busy street but hey I’m not the expert and clearly neither are they. Have been absolutely useless every time I contact them.
Called for an animal in distress who had been hit by a car. The receptionist was phenomenal, supportive and had a great sense of humour. The animal control “officer” was far less so. He arrived more than two hours late, when we had been told he was in transit about a half hour after our call. We had stayed to keep the animal in one spot, and he laughed at us for it. He couldn’t initially catch the creature, who had an exposed bone in its limb and blood all over it, so he said he’d probably just come back in a couple of days. I didn’t realize animal control thought leaving an animal in excruciating pain to die in the street when he could humanely deal with the issue was standard practice. Went to his truck to get a net why didn’t he bring it to begin with? and the animal scuttled up a side alley with a dead end. He refused to go up the alley, stating “I’m not getting stuck with anything” but relented when my companion gently guided the animal back out. Net went right down on the dangling appendage and he was exceedingly rough in the capture. At one point, he pushed down the metal rim of the net on the injury. What an uncaring, ignorant and unprofessional individual. He should have been the one on the phone rather than the lovely lady and vice versa. Between his rough handling of the animal, his clear delay in attending and his flippant and unprofessional comments, I thought highly of reporting him. Left disgusted and wondering if he should consider a career change.
I have a medical dog for supportive purposes. They will not give license according to that medical need and documentation. Brad the manager stated his wife has a support dog who is not licensed. Basically just to do what his wife does. Put a vest on and ignore bi law. Brad refuses to contact me back. So now I have to contact legal agencies to fight for something I had previously. Its going to be a legal fight abd ultimately will get exactly what I asked for mo ths ago. I will call every day and keep on it.
Spoke with a woman about all the pit bulls in Hamilton out in public without muzzles, as per the legislation in Ontario put into effect in 2005, where all dogs that qualify in the pit bull family of dogs are to be muzzled when in public. Asked also why no one is policing that legislation where breeding, being prohibited since 2005, would make the pit bull population in Ontario at zero if the legislation was upheld. She basically insisted that it’s a ‘grey area’ and that there’s no way of enforcing the law. She represents an authority that neither agrees with nor has the will to uphold a reasonable and necessary law. What a joke!
Had to get my dogs license and it had not arrived in the mail, so the lady I spoked to was kind enough to send it to me via email, so now I can print it out or just have it saved in my files. Helped ALOT. Thank you so much!
Needs to enforce leash laws a lot better; City needs to put more money and resources into this department; I'm not blaming the officers but hose in City Hall. So many offleash dogs in the evenings at Macassa Park, where kids will be playing soccer in a few days, more patrols are needed here. I walk my dog on a leash he is dog reactive so it's 'fun' when a dog rushes us and should have the freedom to do so without being harassed by offleash dogs.
Very helpful in finding the perfect cat for us
ANIMAL CONTROL IS A COMPLETE JOKE AND WASTE OF TIME. If you want to help an animal please connect with rescue’s in the area and please do it yourself. The city does nothing and doesn’t care. This is third world here, Helping animals is in our hands not the city. They only come if an animal is deceased if your lucky, Spoke with animal control and they don’t trap cats or get them. They DO NOTHING, WHAT IS ANIMAL CONTROL EVEN THERE FOR. PLEASE HELP THESE ANIMALS ON YOUR OWN.
We found a little stray kitten and brought her in. The people working are so kind and compassionate. I know I left her in good hands.
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