The Clarke County 9-1-1 center took their first live 9-1-1 call May 09, 2001. Clarke County is served by an Enhanced 9-1-1 System. The name, address and phone number of the telephone used to dial 9-1-1 is displayed on a computer screen at the 9-1-1 center. The 9-1-1 Center is located on the third floor of the Clarke County Courthouse at 114 Court Street Grove Hill, Alabama. Clarke County 9-1-1 is partially funded by a surcharge on telephone service. The citizens voted to create a 9-1-1 system and agreed to pay 5% of their basic phone service rate to provide funding. This money is collected by the phone companies as a separate charge on your phone bill and is forwarded to Clarke County 9-1-1 each month. From this revenue we pay salaries and operational expenses. Wireless phones or cell phone service customers, pay 70 cents per month to help cover the expense of handling their calls. 9-1-1 is a free call to cellular customers, and will not be billed for the minutes used during your call for help.
