Clarks Bostonian Outlet

Today, a shoe store almost made me cry. A whole RACK, of 11M! These office casual sandals are magic or something, I don't feel them after standing on them four hours

I went in the other day and it was not like before they had a portable air conditioner and didn’t realize the carpet was wet and when I went to try on shoes my socks got wet. The shelves were bare they weren’t full like before and I didn’t get the customer service like before everybody in front of the store chatting. Is the store getting remodeled?

Got a good deal on a couple of shoes. Stuffy layout, but easy to find shoe size; design style not so much. Still happy with what I found.

Employees were very helpful and did the right thing in exchanging a pair of damaged shoes for new ones.

I went to Woodburn outlets to the Clark location. Unfortunately, I didn't get the reps name, but I was treated with respect and great customer service. I will be back.

There are so many Clark's to choose from. Very friendly staff. Great prices!

First time customer turned loyal buyer I was trying to find shoes that were wide size, waterproof, etc. for traveling coming up. The employees here were very friendly and personable, but one of their employees named Samantha was a particular delight to work with. She knew when to chat and encourage, and when to leave to let me browse on my own. While I was browsing I heard her training what sounded like a new employee and I have to say if the inventory didn't have me, her training would. Explaining how they sell to customers, giving facts on things like features but not making promises about what those features do or trying to push people to a particular item just to make a sale because "that's not fair to anyone." Samantha and the team at Clarks was very friendly, helpful, and I ended up finding the shoes I wanted. I'll be coming back again.

Sorry it took me so long to write this review because I was in there September, I am from Arcata, California. I was waited on by a very helpful gal who made my shopping so much easier and brought me lots of shoes! I ended up buying shoes as Christmas gifts with the sale they were having. I think her name was Volara. You just don't get that good of service most places! Hope she is still there

First time going in back in August of this year. Customer service was great, and shoes are great. Will definitely return!

Great customer service experience here, the shoes are very pricey and not always worth the cost. I can't stress how amazing all the employees were though particularly during a very busy holiday 4th of July sale