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Clayton Medical Spa

  1. St. Louis
  2. Clayton Spa

Reviews, get directions and information for Clayton Medical Spa

Clayton Medical Spa
"Clayton Med Spa is a combination Day and Med Spa offering a full complement of aesthetic services. We offer Botox, Juvederm fillers, Laser Hair Removal, Cryolipolysis Body Contouring, Ultherapy non-invasive mini facelifts, Venus Freeze RF Skin Tightening, Photo Facials, Brazilian and Full Body Waxing, Facials, Chemical Peels, Microdermabrasion, Microneedling w/Exosomes, and more."
Address: 889 S Brentwood Blvd, Saint-Louis (Missouri) 63105
Phone: (314) 721-0971
State: MO
City: St. Louis
Street Number: 889 S Brentwood Blvd
Zip Code: 63105-2562
categories: medical & health


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Reviews
BLACK WOMEN BEWARE!!!!!! purchased a laser hair removal package and finished about 7 treatments. 1 laser is not safe to use on dark skin esthetician confirmed. You will not see results. Please check owners past lawsuit. Furthermore, it was hard to get an appt. And get them on the phone. Ladies do your research. Crooked business/ unprofessional/outdated office!Services: Skin treatments
Also had a Groupon experience here. It was 6 treatments, but the machine went down and had to be shipped to Florida for repair on my last one, which took weeks without an estimate of time for a new appointment. I was finally told I couldn't get a reimbursement or any assistance because of my "super awesome Groupon rate" needless to say they were hard to deal with, always late on appointment times, and I have no relief of my unwanted facial hair. Steer clear of this place is my only suggestion.Service: Laser hair removal
LaWanda does a great job & I only go to her for sugar waxing! She’s quick, fun to talk to, & it always makes the time go by fast. The room is always clean & relaxing. The manager Greg is very friendly, & his dog Belle is always fun to see too!
I edited my original one start review to reflect my newest experience. After leaving my 1 star review I was quickly contacted by the manager. They offered me another facial to make things right. Unfortunately I don't live in the area so it took me a while to make it down but I finally did this past weekend and I'm so thankful I did. The facial was excellent. Ruby did a great job, she was attentive and friendly. I was relaxed and enjoyed my time and left with beautiful, glowing skin, something I can't say often. I really appreciate how Clayton Med Spa went above and beyond to make it right. Not many places have great customer service anymore but they clearly take pride in their customers experiences. Would now recommend.
I bought a Groupon for 6 laser hair treatments, for a large area, at Clayton Medspa. When I called to make the appointment the woman on the phone said I only needed to buy a medium areafor my bikini, so I suggested I’d be interested in just doing a larger area in the same area as my bikini NOT BRAZILIAN. She said that was fine. I was directed to arrive early at 8:45. because my apt was at 9:00. A woman waiting outside for the door to open, she worked there started talking to me about how the director complains to them about being late but he isn’t even on time? When I went in to get the paper work the girl who I spoke to on the phone, when I made my apt, no longer worked there. Even though I bought a large area they wouldn’t apply it to do a slightly larger part of my bikini area... they said I had to purchase an additional $299 of services if I wanted just to do the Brazilian. But I didn’t WANT the Brazilian... I just wanted them to do the ENTIRE bikini line. The area was supposed to be 2in out and the area that was completed was hardly 1in. Also, the top of your bikini line is NOT considered part of your bikini area!!!! They offered to do a small area top of my big toe instead. I accepted since they pretty much gave me no choice?? When I asked about some aftercare the director brought the woman who did my procedure in and spoke to me as if he was inconspicuously belittling her in front of me. You could tell the employees didn’t get along with the director. It was like walking on EGGSHELLS between them all. I felt so uncomfortable that it made me consider my Groupon as a loss... The facility clearly has some underlying issues going on & I almost feel the need to check them on BBB.
AVOID THIS PLACE. I went here years ago because I got a Groupon. The aesthetician was horribly inexperienced and did a total hack job on my Brazilian. She couldn’t get the wax off and I was in so much pain. I had to go somewhere else to get the wax off... and then wait for my ripped skin to heal. They’ve also refused to stop contacting me. Even though I’ve unsubscribed and also told them via the phone to stop contacting me, I randomly still get emails and today even got a text message from them which is what prompted this review. Do yourself a favor and go ANYWHERE else that will respect your time & space/contact info. Edit: even after the owner responded below saying they’d remove me from contact lists, I was contacted yet again today SEVEN MONTHS LATER. Jeez Another edit: It's been another year, and I just started getting spammed by them again, two emails in 2 days so far. This is after calling and being spoken to that my email would be personally removed as well as the response to the review I posted here that id never be contacted again. DO NOT GIVE THIS PLACE YOU EMAIL ADDRESSService: Body waxing
I bought a Groupon for 3 Brazilian waxes. First wax you could tell the girl was inexperienced, it took longer than normal over an hour the girl was nice though. Set up second appointment that day before I left, so 6 WEEKS before the day. Comes that week they are reminding me and asking me to confirm appointment. Comes the day I’m 10 mins early for my time come in and the lady ask for my ID. I told her I would have to go to the car to get it. Mind you they got a copy of my ID the first time I came. So I come back and there is another lady who came in as I left I guess. The lady at the desk scan my ID and said they’ll be with me. 5 minutes later at my appointment time calls the other lady back. I waited 45 mins and then I walked out. They called me when I was leaving asking me to come back in but I didn’t want to. I had an appointment 6 weeks ahead of time and I was there on time !!!! No way someone should of went ahead of me. And if she had the same appointment time as me you should of ask me for a different time or something. I don’t like to waste my time I have other things i have to do that why I schedule at that certain time. Be courteous of people’s time. You wouldn’t want me coming in 40mins later still expecting service. Mean while I did not get two of my waxes. Won’t be returning.
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