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Coast Capital Savings Credit Union

  1. Duncan
  2. Duncan Atm

Reviews, get directions and information for Coast Capital Savings Credit Union

Coast Capital Savings Credit Union
"We're Coast Capital, Canada's largest credit union by membership. Together, we're helping our members achieve their real goals so they can live the real life they want. Visit us at our Beverly Corners branch."
Address: 2749 Beverly St, Duncan V9L 6X2
Phone: +12504837000
State: BC
City: Duncan
Street Number: 2749 Beverly St
Zip Code: V9L 6X2
categories: financial service


Opening Hours

Monday: 09:30 - 17:00
Tuesday: 09:30 - 17:00
Wednesday: 09:30 - 17:00
Thursday: 09:30 - 17:00
Friday: 09:30 - 18:00
Saturday: 09:30 - 15:00


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Reviews
I recently pulled an entire investment portfolio from Coast Capital Savings in Duncan overseen by an investment advisor on staff. I will be moving more funds out of others accounts as well. My son reached out to management including the regional manager and the CEO of Coast Capital Savings in November 2022 and there has been no follow up.
Worst customer service. Not one customer in the bank when I walked in. Two tellers at the front till 3 others at their desks. I stood waiting, was finally acknowledged and told someone would be with me in a moment. Waited some more, sat down and waited some more. Didn't wish to wait any longer so I left. So frustrating.
App is not working when you seem to need it. Could you not charge overdraft fees when you’re not able to transfer funds because your online banking system doesn’t work.
Very friendly staff. Good covid-19 protocol in place. Edited July 7/22: Very kind and helpful customer service. Andrea has helped me with 2 separate issues I've had with my banking and I'm very grateful for her patience and kindness. I will continue to use Coast Capital.
Terrible mobile app. Customer service is hopeless. Can't log in to sign up. Did I say hopeless? Time to take my business elsewhere. Total frustration. Their star rating should be much closer to 5 , but they are slipping closer and closer to zero and I can understand why. Another thing, I went to a branch office to move some money, not a lot, but substantial, and they made me feel like a crook. Hopeless.........
The "upgrades" Coast Capital is making is a disaster!. Nothing but problems hours at the branch and still can't access my account. After being a member for 25 years, I'll be closing my accounts and going to a more user friendly bank. DO NOT open an account with Coast Capital
I agree with previous reviews. Trying to access online was a complete mess, I ended the call very upset. I then went directly to my branch in Duncan. They were not only very helpful, they went above and beyond to help me get everything back in order. Hopefully the online experience will be sorted out soon.
Went camping at lizard lake. Ate nothing but hot dogs and pepperoni's for 3 days straight. This place used to be a Burger King and I painted so hard I put there toilet out of order and they were forced to close down.
The tellers and staff has always been helpful, although it does seem to take longer to see one of the tellers or staff then in some other instances that I have been involved in at other Banks
Just wanted to exchange some currencies, was told no and went just asking very politely where a location i can recieve help they just told me it wasnt their problem as i was not a customer.... can tell you with that attitude i genuinely never will be. Have a nice day.... though canadians were supposed to be nice, guess not.
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