Coast Hand Car Wash

Recently went to have my car detailed with shampoo services. The service took about an hour. Very disappointed with ther services received, especially with the amount I was charged for the services. I expected my monies worth. But no, my car received a deplorable job, it still had dirt, smudges and the seats weren't clean. I had to ask one of the men to come over and clean my vehicle again! And he just wiped it with a rag. I was so upset! The following day, my car had a odorous smell coming from the interior and trunk! I've been calling there customer service line for the past few days, leaving voicemails and still have yet to receive a response!

Every time I go here I’m disappointed. They are definitely convenient and will get you out quick. But they lack attention to detail. I always have to clean my car again when I get home because it was very carelessly done. It looks like they just drag a rag over the car without really trying to clean it. Lots of dirty spots, foggy windows, and sometimes even dust!

The only place I wash my cars. They do a mix of automated and hand washing. Very detailed. **Update, 10/02/19** Unfortunately, I haven't been very happy after my last few visits. I feel like there has been a steady decline in the quality for quite some time, and today was the last straw. Today, I paid for the Presidential Wash and I have a truck. After including a mat wash, my total price was $46.99. After paying almost 50 dollars, including a tip, I expected my truck to be impeccably clean; however, I was very disappointed. I spent about 15 minutes, at home, cleaning missed spots. Obvious smudges, bugs, dirt, all things that would have been easily cleaned off had they taken an extra second or two. My chrome and plastic finish looked horrendous. Chrome was completely spotted. Some of the plastic pieces weren't even cleaned, especially my door handles. The tires were a mess. All of the dressing they used ran and streaked the tires after I drove off. Even my windows- the easiest part of the car to clean- were not cleaned well. There were smudges and fingerprints that were clearly visible Also, the vacuum cleaners missed a lot of obvious dog hair on my front seat. I posted some photos, to back up my claims of how poorly my truck was cleaned. I'm sorry Coast, I've been a loyal customer for as long as you've been in Long Beach- even before your remodeling. I won't be returning though. I feel like I can get better value elsewhere. I can pay a better price and get a mediocre car wash just about anywhere. When my truck needs a good pampering, I'll be taking it to my old spot in San Pedro, off of Gaffey.

I am very upset, yesterday I took my car to this establishment for the second time, since the first time I was very happy with his work, my husband and I were delighted since we stopped going to another car wash for the same reason. this second time, yesterday it was quite disappointing that they saw my face. My car was literally the same as how I took it, I do not usually bring the interior of my partner car, but I precisely took it to this place and paid for them to vacuum those dust particles and some puppy hair. And that's not to mention that the windows still had stains and the little they cleaned them left quite scratched, the vision was worse than before his work. It is worth mentioning that the people who did this looked quite discouraged doing their work, when I arrived there were other cars waiting, but my car was ready before the previous cars, if I did not return to claim it was because I was late to a commitment, but I'm not wanting to go do it right now. the next time I step into that place it will be to speak with the manager and answer me for his inefficient and poorly done work that I paid. and to ask you to give me a guarantee.

I used to love this place but they have gone waaaaaay down hill. Detailing work is probably still ok, but the car wash is treated like an a la carte experience. You want your doors wiped down, or just the door jam, you want your whole car vacuumed or just the floors. This is the distinction they make. In order to get a typical car wash- you have to pay for a full detail here. It’s ridiculous! If I could give zero starts - I would. Paid 31.99 + tax and tip and there was trash left in the car in the door. The seats were not wiped down or even vacuumed completely. I went back thinking mistake, or poor employee. Nope! He said that's not included. If you want the whole car vacuumed and wiped down you have to have it detailed for$95. Never again-horrible work and horrible customer service! Stay away!

I’ve lived in Long Beach for a handful of years at the time of this writing and rarely get my car washed, because it’s bound to be covered in beach dust within a couple days. Well after all this time, I finally decided to give my car the cleaning it deserves and I knew I couldn’t do that myself it was bad…, so I needed to find a full-service car wash. Most places in the area are just drive-thru, diy-vacuum types of spots and that wasn’t going to cut it for my mess of a car. This place was recommended to me and it’s PERFECT! It’s exactly like the one that was in my hometown that I miss so very much. They do it all! And while the prices are a bit high I mean, what’s cheap anymore anyway, I genuinely feel it’s worth it considering how much work the crew does on every car that comes through. They’re really busting their butts out there in the hot California sun, every day, earning those tips. I’m so excited to have found this spot and can’t wait to make it a more regular treat for my lil red car!

I paid $70 to get an to get a super detailed cleaning of my interior and exterior of my car. The outside looks good but they did not do a thorough cleaning of the inside. None of the doors were wiped down the floor pads were not cleaned and the seats were not cleaned. And there is still a lot of crumbs and food and all the cracks For $70 I expect more. I will not be returning.Services: Polishing

Great base price. Service was very quick. Willing to try the premium service at some point. Customer service was really nice.

Visited today first time since COVID stay at home orders for a badly needed wash. I arrive to find the friendly staff all wearing masks clean, freshly wiped down counters at the register and disinfecting treatment included with no charge! Really appreciate the great service and highly recommend!

Interior detail quality is not great. Second time getting my car wash here and they just pump out production and don’t detail right. I wish they would put more love into making sure every care leaves top notch.Services: Tires