Coleman American

i went up there for a interview and was interviewed by “jen” I believe she had informed us at the end of the interview that she would most likely end up hiring us the five other people with me bc she had been hiring groups at a time, days went by i called up MULTIPLE TIMES on MULTIPLE OCCASIONS they never bothered to reach out to me or keep me updated at all now at this points it’s been months. super unprofessional, you’re awful jen.

Made my mother's life a living hell. One of the movers not bonded or vetted stole her $10,000 wedding ring. The trucker responsible lied about everything and covered it up. The "insurance" is owned by the moving company so they ruled in favor of the movers. My mother was devastated seeing as how she had that ring for 30 years. Dishonest and irresponsible company.

Had a date scheduled to receive our home goods. The movers never called to confirm when they would be arriving, and when they did get there, they showed up to our house with empty shipment containers, and they have no idea where our home goods are. The people who came to my house called their GM, who basically said he didn't care and made the men go back and look for our stuff themselves We are going on day 3, and the only time I am updated, is when I call them myself. The only reason I give them 2 stars is because of one of the reps who has been working with me. She is very nice, and I feel that she truly cares

Awful experience!!!! What a nightmare my move has been! I did a long distance move with them from New Mexico to Michigan. To start they were doing our packing I was told the day before the packers would be there between 9-10 in the morning they didn't show up until noon! This two hour delay made my husband almost miss his flight. Then it was packed on one truck to go to their warehouse. We were under the assumption that our items would be put on one truck and stay on that one truck until it arrived at our new home! This is the way every moving company I have ever moved with did it, but apparently that's not the case here. They loaded it on one truck and then loaded it on another. Next part of this nightmare: on the last day in the delivery window I had not heard anything so I called Allied and the lady on the phone sad "uh oh" my stuff was still sitting in the warehouse in EL PASO when it was supposed to be at my house in Michigan that day! They then informed me my booking agent never let them know they packed my items and had them so in other words my stuff was just going to continue to sit there and be over looked! So they offered my $50 a day for every day it wasn't late and they would work on getting it to me. So now its been 10 days late and my items are finally coming tomorrow. My items have now been on 4 different trucks when it was only ever supposed to be put on 1!!!! I am worried things are lost or broke so I guess tomorrow will tell! Never use this company United is the way to go I wish I would have gone back to them and never tried Allied/Coleman!!!

Same here! I'm STILL waiting on my shipment, NM to TX. Moving Consultant was most helpful getting ready for move and movers were courteous once they showed up the second time. The first time they were sent in a truck too big to make it up our road. After we waited 4 hours for them to make a repair at a DOT inspection stop. My shipment was promised for a specific delivery time frame. Now, no one has called and nobody answers the phone in El Paso. My contact at El Paso is also " missing". Would also NOT recommend this company. I could kick myself for not noticing the low ratings for this location prior to our move!