Colonial Car Wash

This is the worst place ever!!!!! They have 2 locations one in Westheimer and 2nd on 359 but the 359 location they won't even make it public on Google because is the worst and they are afraid of bad reviews, I came in with my truck to get a $70+ service. They didn't even clean it right left a mess inside, didn't remove properly mud, etc. Just the worst more expensive car wash ever! Don't even think of stopping here! They will scam you!Services: Tires

I usually don't leave bad reviews until I give a business another chance but this time, I just left frustrated and upset as I was scammed. I paid for outside and inside cleaning service but after an hour and a total of $27 I approached my car just to realize they washed only the outside. I asked for them to clean the inside like ordered but unfortunately encountered a very bad service and no customer support. I ended up leaving upset and frustrated. They didn't let me talk to a manager or offer me another service, nor did they give me my money back. I for sure will not be going there and would probably file a complaint against this business as they are obviously scamming people out of money. Too bad.

My car was dusty but the windshield was Clear. Running it thru, it smeared my windshield. I ran it thru again & it got worse. NEVER going back there. I have a membership with Mr. Carwash - don't know why this name changed but it's the worst one I ever used. If it happens again I will kill my membership. I never give reviews but this made me so Angry.

Asked for a basic wash, apparently it's more if you have bugs on the windshield, so I added the $5. Only to go through the wash again but the 2nd time was noticeably a different plain wash. The blowers at the end didn't go on the 2nd time....Complete trash don't waste $17. There are other options.

Go to Zoom car wash instead! Too expensive, bad service. When asked for the manager and the manager didn’t show up. When I asked for him again, the cashier told us that he is too busy fixing a machine. When the management does not care, why should you spend your $$$ here?Service: Vacuuming

Very dissatisfied. My car was taken here as a gift to be detailed for $130. As soon as I got my car the first thing I noticed was a horrible engine oil or engine chemical filling my whole car that I could hardly stand, and by the end of my trip back home across town I had a headache. The next day it was just as strong. I have no idea what they used to clean my car but the smell is absolutely unacceptable and intolerable. The dash was well wiped down, and the stains in my seat were gone. However on my doors inside there were still marks, the center change holder has marks they claim that was the best they could do but could clearly be wiped up with basic armor all. The carpet in my trunk is now bubbling up because they set the wet mats back there to dry and they shampooed it. When I pointed out the bubbling to the manager he claims that it was like that before he touched it. As I argued that, he said them shampooing it caused it but it’s cause my car has aged?? Which is it? And if it’s possible it could bubble why not let me know so I could decline the trunk shampoo. In my cup holder, the silver plastic was slightly peeling and after them it was clearly peeled off. This isn’t a big deal as time would have peeled it off. Though the seats were clean there was a brand new stain on them I’m guessing from what they used to wipe down or something. The stain will come off I’m sure. Lastly there is a smear mark across the shiny wood panel along my dashboard..I wouldn’t have much to complain about but for $130 I would think my car shouldn’t even have a smudge. The manager said he would not reimburse me for anything which I don’t expect the full amount but something reasonable seeing I could clean my car myself for $5 and do better and not suffer in chemical smell. He offered to redo my car which I will consider as soon as my car get out of the shop for a recall. He was professional and kind I just didn’t appreciate his lack of interest in my complaint. But he did offer to redo my car so that counts.

Website says 45.99 for hand wash for every vehicle, but I was charged $100. Also. The job was poor. Interior vacuum Ed, but nothing wiped down. Seats and dash still dirty.

Don’t give a lower rating because it’s not possible ... To make the long story short: management and ownership really sucks at this place. STAY AWAY FROM THIS PLACE IF YOU WANT TO KEEP YOUR CAR SAFE!!! Got the glass of the driver side mirror of my SUV broken last Saturday see pictures and they didn’t assume the responsibility for this issue saying that it didn’t happen at their shop but anywhere else so classic!. They even told me that my glass was broken by a rock outside the carwash How does a rock can hit your car’s side mirror from the back!? Really!? Is that even possible!? These people don’t care about claims made by customers, in fact the owner never took the time to speak with me even when I asked to speak with him several times. And to make my story worse: I used to have a VIP Membership with them that I tried to cancel it today in order to get my money back as my credit card was charged the same day when I had the glass issue. Guess what!? NO REFUNDS!!! The explanation I got was simple: Those are the rules of the company. Really!? So you are telling me that you won’t pay my broken glass, you won’t return my money back, but I’m welcome to continue using their services and be at risk of keep damaging my car while doing so!? Are you nuts!? ... Anyways! I got a $500 repair bill because of these guys and that’s the reason for this really, really bad review of the services they provide ... My advice: Go everywhere else to wash your car if you want to keep in good shape!!!

Came here today 7/27 to get my car washed. This is my second time visiting here as they washed my car very well the first time. This time they did a good job with a few exceptions such as a few spots on my front bumper wasn’t completed cleaned off and there were a few small white spots. Overall, I would come back as they probably have to work fast to keep the cars from piling up. Being that these are minor issues it didn’t bother me that much but if it bothers you have them redo it.

My first experience a this carwash wasn't good, but I figured maybe I just caught them on a bad day. I waited a few months and tried it again today and probably won't be back. It took 45 minutes to get the wheel deal and my car still has bugs and bird poo on the headlights. I'm assuming they used an old rag cause my car smells like mildew and the doors couldn't have been wiped down cause it's still dirty. I didn't bother speaking with the manager because I didn't have enough time to get it re washed I was on my lunch break. Instead I decided to write a review and take my business elsewhere from now on. I wouldn't recommend this car wash to a friend or family. Take the extra 5 mins and drive to the next one down the road!