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Reviews, get directions and information for Commerce Bank

Commerce Bank

Description

Commerce Bancshares, Inc. operates as a super-community bank offering an array of sophisticated financial products delivered with high-quality, personal customer service. Commerce provides a full range of financial products to consumer and commercial customers, including lending, payments processing, trust, brokerage and capital markets services.



"Located in University City, MO, Commerce Bank has been serving its community for over 155 years. We are here to help you with your banking needs from personal bank accounts to home loans, business loans and more. Experience personalized customer service while banking online, at the branch, or ATM today."
Address: 6630 Delmar Blvd, University City (Missouri) 63130
Phone: (314) 746-3013
State: MO
City: University City
Street Number: 6630 Delmar Blvd
Zip Code: 63130
categories: bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 12:00

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Reviews
Commerce bank is a great establishment with caring associates who are caring kind and. very customer oriented. They take excellent care of their customers. This establishment is worth the time of looking into to transact your monetary business I guarantee you'll be satisfied
Close to my home but the last three visits I’ve waited in the drive through lane for over 20minutes. Today it was thirty minutes and there were only three cars. One teller handing all drive through and walk in clients. I wanted to allow for a bad day two but called my husband and said, it’s time to change banks.
I've been banking with Commerce Bank for several years. Their friendliness and knowledge is what keeps me coming back. I never feel like a number there as they fulfill all the expectations of a neighborhood bank with their service and congeniality. I highly recommend Commerce Bank and specifically the University City branch on Delmar.
I am new to Commerce Bank, and I am extremely happy with their services. I opened my account at this location during the current pandemic and the staff was incredible. They went out of their way to make me feel comfortable and we're extremely friendly and helpful. I recently had an issue with a company attempting to charge my account after a free product offer. There was no mention of auto enrollment and I am so happy that Commerce security blocked these transactions and my card. This was awesome, bc if they would've went through it could've taken months to dispute the charges. It was easiest to just cancel my card and I went to the branch to have a new one printed. I found all of this out a half an hour before the branch closed on Saturday and rushed to the branch and had printed. It took just a few minutes. Very happy to be with Commerce and applaud their security and service!!!
I've been a customer for many years and love the staff - always friendly and courteous. Never used the drive through before COVID but now that I am using it I'm finding it unreasonably slow on several occasions. On my last visit I was in line for 55 minutes with just two customers ahead of me, the first of which was already being helped when I arrived. Two lanes were open plus the walk up and the other lane also had two cars when I arrived. I can only guess that there must have been some issue with the customer in front of me. My suggestion would be, open another lane when you see that there is going to be a delay.
Very friendly and welcoming staff - would recommend this bank to anyone!
I have been with this branch for many, many years. I have never had a bad experience. Everyone i have had the pleasure of working with have always been respectful, kind, knowledgeable, friendly and go out of their way to make me feel like a VIP. Thank you for being there for us through all these milestones!
I wanted to cash a check at the drive-up window. On arrival, there were 2 lanes open and 3 cars waiting for a teller. After waiting literally 15 minutes, I was still the 3rd car waiting for a teller. I left. I ended up at the Clayton Rd Commerce branch where I waited maybe 2 minutes to be helped. I was heading in that direction anyway. I’ve been a Commerce customer over 30 years and the teller service at this branch has become progressively worse. They clearly don’t value the drive-up customer.
The ATM at this branch took a large check from me but failed to deposit it. Commerce was completely indifferent to the issue, very difficult to reach and the branch manager refused to return my call. I will avoid making deposits at any Commerce ATM in the future. I have obviously called the customer support phone number several times. I am simply told that the ATM will be audited and I will learn something in 10 business days. How is this acceptable? If I could give less than one star, I would.
We make our bank deposits here for my company. Staff is very pleasant and gets me in and out in a timely manner
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