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Reviews, get directions and information for Community Health Center of the New River Valley

Community Health Center of the New River Valley

About

The Community Health Center of the New River Valley is a non-profit healthcare facility for people of all ages, with or without health insurance.
We offer medical, dental, and mental health services. All services are offered on a sliding fee scale.

Description

The Community Health Center is a federally-qualified health care center serving residents of the New River Valley, Virginia.

Mission

Our mission is to provide affordable and high quality medical, dental, behavioral and preventative health services to people of all ages and circumstances, regardless of ability to pay or insurance status.



"The Community Health Center of the New River Valley is a non-profit healthcare organization that serves uninsured individuals, as well as people who are insured with Medicaid, Medicare, and private insurance like Anthem. Services include mental, behavioral health, and dental services."
Address: 215 Roanoke St, Christiansburg 24073
Phone: (540) 381-0820
Parking: Lot
State: VA
City: Christiansburg
Street Number: 215 Roanoke St
Zip Code: 24073
categories: mental health service, general dentist, family medicine practice


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00


related searches: Community Health Center of the New River Valley Dublin, VA, Community Health Center of the New River Valley Pearisburg VA, Community Health Center of the New River valley patient portal, Free clinic of the New River Valley, Community Health Center Christiansburg, New River Valley mental Health Services, 5826 Ruebush Rd Dublin, VA, New River Valley Community Services
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Reviews
The dentists here have all been lovely and the staff and hygienists are amazing too! They never have enough dates to schedule people, so I suggest you make appointments before a issue appears, but they are great here. They also have a program for low income households that can lower your bill or eliminate it completely! I mean I cannot complain about this location. I have not been to medical, only dental. I've also been to their Dublin location, also amazing!!
No stars! Community Health Center of the New River Valley Dublin has absolutely the worst patient service and dentistry that I've EVER experienced. I was DENIED CARE for a root canal continued from a previous visit because they didn't have all of their tools ready because I would not sign a "No Show Policy", even though I explicitly told them that I would not be making any future appointments. I had confirmed the appointment and showed up early, but was still denied because I wouldn't sign a form pertaining to future appointments. I didn't sign the form last time and I was seen without incident.
It’s horrible! Back when Dr.Guerra was there it was so much better. He actually took his time with his patients and cared. Dr.Jennifer told me she would be back, left me in a room almost an hour and never returned. I asked the medical assistant, she was completely lost. They never call back to give your blood work results and are very inconsiderate people who do not care. I had to call about my results and was told I had thyroids but was NEVER treated for it. I’m beyond impressed on how they are! They claim to call and leave messages, complete lies. Also said they sent out letters, another fat lie. And the receptionist staff, don’t get me started with them. Except for Sarah, she was always nice and treated me with respect.
So yesterday I went through sever pain my right flank side and back and a lot of blood in my urine fever sweating and chills. I went to my Dr office was told by the so called doctor there was nothing they can do she could order a CT but possibly couldn't get it done until next week she also did a UA and in my Urine NOTHING WAS THERE... So i called my mom my mom said to get AZO for my frequent urination 5 seconds in the bathroom in 1 hr went 130 times AZO suppressed the frequency a little bit enough for my to get rest woke up around 7pm felt better pain was gone went to bed around 12 midnight. Woke up in extreme agony texted my husband told him I needed to go to the ER. Screaming crying shaking his sweet soul got me dressed and helped me to the car drove as fast as he could almost got pulled over went to the ER and sat there with me. They did CBC UA CT IV Fluids Pain meds Nausea meds and the CT shown a Kidney Stone that is still in my body thay has caused an infection he said I was Mildly Septic and if I feel worse in 1 to 4 hrs after being Discharged to come back because I will havw to be admitted for septic shock. It was Dr Kimberly I will never ever come to this establishment ever again. I felt I was not taken seriously and my time and money was severely wasted! Also they have me down as depressed and they said in my chart they did counseling which NEVER happened. I didn't know i was depressed. They also said in my chart I was over my BMI and exercise and dieting counseling happened which never did. This place is a joke!!!
This place is a joke . I’ve been here for several things and it’s always something with them and this new dr or whatever dr Stevens a lot of people don’t like her and the nurses and drs there need better manners because literally talking about their patients when you can hear through the door ! I went for a foot problem for diabetes and I know I’ve probably got dry skin and calluses and probably need a cute pedicure cause I don’t do a great job lol but anyway tell me why my dr would see me deal with my feet then will I’m waiting they just so happen to talk about their feet and how they needed to moisturize or do stuff with their feet .. hmm yeah they definitely need to learn not to talk about things that a patient has going on cause that makes me think they was talking about me
Staff and providers seem to presume ignorance in their patients and gaslight their concerns. Further their behavioral health dept is full of inexperienced interns so don't go unless you like being practice more than a patient. Shame I love CHC model but this one feels kinda two-faced and mean.
The practice has to many clients and cannot keep on top of the Drs. orders. Ive been there 5 years. Ive been trying to get routine tests bone density,colonoscopy, endoscopy APPTS. for 9 mo.and it doesn't ever happen. Same with psych services, they cancel for every company picnic, staff meeting etc etc etc. In 5 years the counselor actually showed 2over a 2 mo. period. I changed Dr. recently and it is a breath of fresh air. The dr b4 current Dr. prescribed a drug that caused me to begin having panic attcks Xanax and i ve had them ever since. . . not yay.
Hands down best providers around! I have been employed here since 2015 but recently decided to switch my medical care here when new patients were accepted again.
Highly recommend!! I've had poor experiences with going to the dentist for most of my life, causing terrible anxiety surrounding dental work, but since I started going to the CHCNRV, that has changed entirely. I don't get anywhere NEAR as nervous about appointments anymore. Dental Hygienist, Brittany S., is absolutely wonderful at her job. She takes extra care in her work and makes sure to keep you as comfortable as possible. The rest of the staff are just as lovely. I wish I would've found this place much sooner!
First time there both for the dentist and doctor’s office. Both were thorough, easy to speak with, and made sure you understood their plans moving forward. Allowed plenty of time for questions or concerns. The front desk staff were also polite and didn’t make you feel rushed. Honestly one of the best doctor’s visit I’ve had and the best ever as far as dentists go. Brenda, the dental assistant, was nothing but hilarious and caring when speaking with. The dentist was just the same. No one came off as judgmental, incompetent, or like you were just another patient they want in and out ASAP. Wait times were also not long at all. Definitely recommend anyone to establish here.
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