Advisor Audrey Cloutier is incredibly professional and always gives good advice. She listens and takes the time to fully understand our needs. A real pearl! So many good comments to Mr. Roy, the president, who always knows how to make himself available.
Extraordinary experience despite the pain and sorrow. Audrey Cloutier is an exceptional soul. She guided us very well in this delicate process. We loved his moral support as well as his good advice. Special mention to the celebrant: thank you!!!
I recommend Roy's Funeral Complex for the wonderful services I received during this ordeal. A very special thank you to Mrs. Cloutier for her welcome and her listening throughout this process.
This weekend was my mom's funeral, so if you're looking for a quiet, friendly place with your loved ones, then you'll be in for a treat. Ms. Audrey is the most humane and compassionate that you will ever meet in such circumstances. Mr. Roy is charming and attentive to your requests. Mr. Santos, the person in charge of the course of your day will listen and respect your requests and will be reassuringly calm. And to conclude, I would like to underline the presence of Mr. Landriault who was responsible for the closing ceremony for the funeral and thank you very much for your assurance and your support. A big thank you to your great team and thank you again for your good service. Good continuity, France Ouellette
We did business with the Complexe Funéraire Roy de Mascouche and we were very well served in every way. Their "family" business philosophy is absolutely right. Family advisor Audrey Cloutier is attentive and attentive and helped us a lot with the preparations and the funeral event in their living room. We are very pleased that we chose this resort and would recommend it to anyone who needs warmth and compassion for a funeral.
What excellent service and professionalism from Ms. Audrey Cloutier. Always attentive and without judgment. Support and support from start to finish. Sound advice without pressure. Beautiful, up-to-date place without too much fla fla and without falling into the dark and funereal. We feel good there. THE place to say goodbye to our loved ones.
When my father died I did not know where to turn. So I phoned the Complexe Funéraire Roy first. The first contact with Madame Audrey Cloutier immediately appealed to me. Our meeting was really very pleasant despite the circumstances. Received with great empathy, Audrey is attentive to our needs. It does not take advantage of our pain, our sadness and our vulnerability. There is no pressure from her and she is very generous with her time in order to guide and advise us. The environment is modern, sober and welcoming. Almost making us forget that the place is a funeral home. The exhibition hall, the chapel and the reception hall are really very beautiful. Having thought of a small corner for children is great. And what's even more interesting is that there's only one funeral at a time. For all these reasons, I decided to choose the Roy Funeral Complex. I therefore recommend that, before going elsewhere, you go and meet Audrey. You will really be in good hands and completely satisfied. Thank you to all the staff for the excellent service you have given us and once again, a big thank you to Audrey. Her desire to take good care of the family is really important to her and she demonstrates it very well, even when everything is over. From Danielle and the whole Daigneault family.
We did business with this funeral complex when our mother left and when our father left. Twice the staff was very respectful, sensitive, courteous and very attentive to our needs, and above all very empathetic in these very difficult times. Our parents' ashes now rest here...and we have no hesitation in recommending this resort.
We had the good idea to go to Complexe Roy first, thinking of going to see a competitor make our choice afterwards. Well with the warm welcome of Audrey Cloutier, we made our choice without even going to see the competition. Being received with empathy, understanding in a modern and not gloomy environment, we found the best place for our moment of meditation for my dad. Listening to our desires and generous with sound advice, we were accompanied from the beginning with Audrey and Alexandre Roy until the end and even after. To settle the formalities in a funeral home without feeling in a funerary place but rather in a place with a modern and soothing decor, we found it at the Roy Funeral Complex. Moreover, doing business with a Quebec company and not an American one like many salons in the region what more could you ask for… very competitive prices? It's the good place. We are happy to have encouraged a local entrepreneur. Thank you again for your support and your welcome. Geralda Grenier and Nathalie Albert
I used the services of this salon last March when my mother died and I must admit that I was pleasantly surprised by the respect, warmth, attentiveness and professionalism of the advisor Ms. Audrey Cloutier. Despite the sadness of this difficult time, this lady and her colleagues were able to meet our needs. I recommend this resort without any hesitation. Thank you for everything!
