Connecticut Maxillofacial Surgeons

My husband scheduled a consultation at the Torrington CT MAX office as he is having pain with his wisdom teeth. The provider took insurance information but did not disclose they are an out of network provider. At the consultation, CTMAX did a cone beam x-ray that is not covered by our insurance but did not disclose this and did not advise prior to doing the x-ray that there would be any out of pocket costs. After completing the x-ray, they charged $295. We anticipate receiving additional bills for the consultation based on the provider being out of network. When we couldn't afford to pay out of pocket for the recommended oral surgery because the office is an out of network provider, they refused to refer anywhere else so my husband could receive care timely. Do not recommend CTMAX. They are an absolutely unethical and unprofessional dental office poised to take advantage of clients in need of care.

Scheduled a consultation for an extraction. Filled out all requested forms including my insurance information online 2 weeks in advance. When I arrived I gave them my insurance card and was only told then that they do not accept that company United Health Care. Have now had to schedule with another office for the end of January. Hopefully the infection does not progress quickly.

Called this place to see what insurances they take and the person I spoke to was very rude and made me feel stupid. I am only 19 years old and I am just starting to take care of all my medical and dental appointments so I don’t know much about how it all works. As I was speaking, she cut me off and was very rude about it. Will not be going here.

Quick, painless and comforting. All you could ask for.