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Consulate General Of Haiti

  1. Chicago
  2. Adams Embassy

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Consulate General Of Haiti
"Protect the interests of the Haitian community and the Haitian state.Foster the development of commercial, economic, cultural and scientific relations between Haiti and the United States and promote friendly relations.Issue passports and travel documents to Haitian nationals, as well as visas and documents suitable for foreigners wishing to visit Haiti.Act as a notary and registrar and perform similar functions, as well as certain administrative functions."
Address: 220 S State St Ste 2110, Chicago 60604
Phone: (312) 922-4004
State: IL
City: Chicago
Street Number: 220 S State St Ste 2110
Zip Code: 60604
categories: consulate & embassy



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Reviews
This is the worst one ever. I had sent all of my papers since the beginning of April to renew my passport. I’m now in October they still have my passport and all of my papers. They kept saying that the system was down. And also kept saying that it’s in the process. But still it was supposed to be a 3 months process. I can’t go out of country because they won’t send me my passport. I gave them one star because i couldn’t send this review with out the star, otherwise I’d give them none.
worst customer service ever. i wish i could give 0 star. i ordered my passport on Feb 4th 2022 paid $250 for a 20 days urgent delivery and a year later still haven't received a courtesy email. it's a disgrace that we are in America where the passport are made and can't even receive them on time.
This place is awful, paid for expedited passport renewal for my mother back on February 16 2022 as of today August 13th I still have not received the passport. For months I have called and emailed and was told to just be patient that it was being worked on. I was able to obtain paperwork for my mom to go back to Haiti so she was able to get her passport renewal done there. I messaged them again explaining that I no longer needed the passport and wanted a refund as they have taken 6 months and the passport was promised within 20 days originally. I told them I was going to pass the information onto my bank as a fraud charges, as they are promising services and not delivering them. They sent an email back within 24 hours that they got the passport and we’re going to send it out with two day delivery. That was 5 days ago still nothing. This place will just take your money with no recourse or accountability on their side. These people live in the USA and know how the process should be working. When you don’t deliver a service as promised the customer supposed to get a refund. They are having the same mentality as people back home that they can just take peoples money and not deliver services . I have suggested to the representatives that answer the phones that the process should be conducted more like the USA passport process where you are able to put in your information and found out what stage of the process the passport is on. Don’t you guys feel bad just taking peoples hard earned money? My mom had a lot of medical issues going on that she need to get back home for and that was disregarded by their team . I know I am not the only person that this Has happened to with this location. I would be more than happy to provide screen shots of any of our conversations. DO NOT USE CONSULATE OF HAITI IN CHICAGO YOU ARE BETTER OFF USING THE ONE IN WASHINGTON OR JUST GETTING IT TAKEN CARE OF IN HAITI.
I agree with the negative post on this particular branch. They do NOT Answer their call. I made a complaint with the BEtter Business Bureau. So I’m professional… and still haven’t received my friends passport!
I don't understand why y'all gotta make everything so weird. so disrespectful people , i wish i remember that one lady's name , i would sure add it on here. #Shame
This place is horrible. Please do not request a passport from this place. It has been 7 months and I still have not received my passport. Please be careful. Please stay away from this passport location.
Ok I’ll have to say this is the worst place on earth to get a passport & we need to do better like seriously I sent my documents since may 2022 till to this day still haven’t receive my passport after I payed to get it done in two months this place needs to be close or change management.
This place is horrible.please do not request a passport from this place. It has been 6 months and I still have not received my passport. Please be careful.
very bad customer service you have to wit one year to get your passport from them even you pay for emergency
This place needs to shut down because it’s a bunch of unprofessional people that don’t even know what they are doing, they have my passport over the passed 10 months and still can’t have it back because no one knows why
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