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Cornerstone - A Division of Richelieu Hardware

  1. Houston
  2. Houston Hardware Store

Reviews, get directions and information for Cornerstone - A Division of Richelieu Hardware

Cornerstone - A Division of Richelieu Hardware

About

A World Of Hardware

Mission

Since 1988, our philosophy has been based on three core principles: customer service, product selection, and integrity. We believe these three principles influence the success of a business more than anything else.

Today’s market demands the ability and willingness to adapt to an ever-changing and evolving industry. With continuing education and training of new product lines, our experienced and professional staff is able to give customers the highest level of support with honesty and integrity.

Products

Functional hardware, storage solutions for your kitchen and bath, builder's hardware, decorative hardware, cabinet lighting, wood components, office and furniture hardware, tools and machinery and much more!

Visit our website to view products and place orders!

Blade sharpening and cutting services available at our showroom location.

Address: 8648 Glenmont Dr, Houston 77036
Phone: (713) 839-8586
Email: moc.erawdrahtenibac@selas
Parking: Lot
State: TX
City: Houston
Street Number: 8648 Glenmont Dr
Zip Code: 77036
categories: hardware store


Opening Hours

Monday: 07:30 - 17:30
Tuesday: 07:30 - 17:30
Wednesday: 07:30 - 17:30
Thursday: 07:30 - 17:30
Friday: 07:30 - 17:30
Saturday: 09:00 - 13:00

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Reviews
The most upsetting part of this business has to be its customers service!! Every time customers want Service a ticket must be grabbed. In my opinion this ruins the business, it excludes customers from asking general questions without having to wait 30 minutes. I would not go back just because of that.
Have been waiting in the line for 30 mins for other contractors just to pay for something that I grabbed from the shelf. You guys should have a quick pay cashier not to force us wait for other contractors who take 15 mins at the cashier to figure out what they need.
NEW STORE HOURS 7:30 am TIL 4:00 PM SERVICE IS ALLOWED ONLY AT THE COUNTER If you are interested in viewing products in the showroom - you must set an appointment at the counter or call first. Showroom appointments are from 7:30 AM to 8:30 AM then again in the afternoon from 2:30 PM to 3:30 PM only. Remember you must have a confirmed appointment prior to coming to the store for viewing merchandise in the showroom. Front Counter service is allowed during the new business hours of 7:30 AM til 4:00 PM. A mask is required to enter the building and during the conducting of business. Please maintain a minimum 6 foot distance while in the building and follow the health guideline during the Covid-19 Crisis.
For semi truck delivery. Quick unloading. Employees are very polite. Tall white guy is a miserable s.o.b. in the warehouse.
great selection of cabinet supplies and super helpful staff for all types of assistance! #addFULLpower #yourTEXASrealtor
Can only give three stars because all it takes is one person to lower a company's rating. In the case today, it was Lucy sp?. The manager, Steve, was great and pleasant to interact with, but just like Lucy from the Peanuts, the Lucy at Richelieu was needlessly unpleasant today. So unfortunate because the place is nice, well organized, and offers a good selection.
Great products and helpful sales rep
Not so nice to Vendors... I worked for a Door Hardware Manufacturer several years ago and sold these guys Sliding and Folding Door Hardware, this was before Richeleiu had acquired them. Every order that was shipped to them was supposedly "short"....I had my guys in shipping take photos of the quantities before they left; and they still showed up short, blaming it on the Freight line every time it happened. After asking around, I found out we were not the on Vendor where this happened. Hopefully they cleaned house after the buyout and started from scratch.
I am waiting in the store as I type this. As a contractor time is money for me. I never can come into this store and be served in less than 45 mins to an hr. What's just as frustrating is that there is so many staff members here and are often sitting behind the counter not serving, talking to each other or just pretending to be busy!?? If you can get past this, then the service is actually really good as are the products. But the wait time kills the visit for me every single time!!
HORRIBLE HORRIBLE! The amount of rude attitude that i received from Marie trying to get a minor issue resolve or at-least get information was uncalled for. The only person that truly had good intention and truly help me in the best way possible was Kevin.
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