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Cottage Grove Community Hospital

  1. Cottage Grove
  2. Cottage Grove Hospital
  3. Cottage Grove Health

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Cottage Grove Community Hospital

Description

Cottage Grove Community Hospital was founded by PeaceHealth after the existing community hospital declared bankruptcy. It is located in Cottage Grove, Oregon, in southern Lane County. The facility provides 24-hour emergency care and a 14 bed inpatient unit.This hospital is not part of the Oregon state trauma system. Major trauma patients are transported to Sacred Heart Medical Center in Eugene.

Address: Cottage Grove (Oregon) 97424
Phone: (541) 942-6600
State: OR
City: Cottage Grove
Zip Code: 97424
categories: hospital


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Reviews
My husband recently ended up with diabetic keto acidosis. We are so glad that we ended up here. There was literally no wait time. They rushed him back, and were so thorough. Our nurses were so personable, and took such good care of both my husband and I. So just in case they read this, a big thank you to Owen, Tina, Michael and Tara from Braden and Chrissy!! You guys truly are rockstars!!
I've been forced by my insurance to see two providers here on three different occasions in order to get referrals to doctors I actually wished to see, and all three visits were a nightmare. On two separate occasions they wanted to prescribe medications for issues they didn't blood test me for, and when my new doctor tested me I did not have those issues when testing was done and was told that taking those medications could have had serious negative impacts on my health had I blindly taken it. The medical assistants I've met have been extremely rude and on top have that have ignored my mails for referrals. They also misdiagnosed my minor son, causing him major health issues. His new doctor knew exactly what was wrong and was able to get him healed up quickly after two years of suffering at PeaceHealth. Do not recommend!
4 stars for the pediatrics, primary care, and walk in clinic. Minus 1 star for the er. I’ve unfortunately had to visit the er about 4 times. There was only one time that I actually felt good from the care that I received by the dr. The nurses and staff have always been great, but for whatever reason, the er drs have not diagnosed pretty serious infections that were diagnosed 2 days later upon not getting better and having to go to another dr. If you have an injury I think it would be okay to go to, but for an illness I would go to the walk in clinic or another urgent care. I also know two people personally that feel the same and would actually drive to Eugene to go to the er to avoid the Cg one.
I have never been treated by an ER staff with more respect, compassion, and good medical care than I was at Cottage Grove. I live down south and refuse to go to Mercy. I tried CG at the recommendation of my primary care. She was right again! Excellent care! If at all possible, this is where I want to go from now on for hospitalization and ER needs. Thank you from an appreciative patient.
Beware: PeaceHealth is an administrative nightmare. They may have good doctors and nurses but everything else is a burden on the patient. They have an outside 3rd party company that deals with medical records and no way to reach a human. PH's complaint dept is called "hotline to the heart" AND risk management! what?! oh no no empathy there - just scripts. PH has multiple phone numbers and multiple names for depts and apparently a pretty obscure language that if you don't asked the PH way you get dropped into a repeating black hole of automated systems. Horrible!
I had to go to the ER today and the nurses, doctor and CT scan tech were all so lovely and helpful. Dealing with medical issues involving communication, I feel particularly, uncomfortably vulnerable at the moment and they were all more patient with me than I am with myself. They saw me quickly and were very knowledgeable. The place was clean and well organized. No one wants to go to the ER, you go because you have to and if I ever have to again, it will be this one.
I use Dr. Cura here for pediatrics, I do recommend her. This review is specifically for the walk in clinic. The lack of professionalism and urgency was horrid. Trying to get ahold of anyone here via phone is a giant loop. I started calling at 8am for an appointment via Dr. Cura or walk in. Never could get through to phone staff for a walk in urgent care appointment. Loop after loop on the phone. Via my patient portal I could make an appointment for walk in via Eugene & Springfield. No Cottage Grove option. I will further always be using Best Med Nova Health in the future. Waiting THREE hours just to get in a room with a toddler is awful, then another hour for the doctor to see you. All while said 4 year old is throwing up in the lobby. So thankful PATIENTS brought me a trash can and paper towels after her throwing up in my hands and using my jacket to clean it up. Another lovely patient even brought my daughter a hair tie. Our Family Nurse Practitioner Mary Fey was clearly having a long and overdrawn day. Wanted the first word. Not friendly. Took 10 minutes to decide on the right meds for impetigo. Just overall not a good bedside manner. Nova health Best Med will be my choice furthermore. Can’t wait to compare billing as well as I am self pay/no insurance.
We are from out of town and walked in on a Saturday. The staff was wonderful! They got my daughter in right away. Everyone who worked with her took their time and did a great job. We would definitely come here again.
1 star is being VERY generous for these people. Went in for a simple procedure for my doctor and surprise surprise they find “something” wrong with me, requiring me to stay away in their other hospital. This is costing me thousands of dollars in expenses which we’re currently seeking legal counsel for. All because some stupid nurse named “Karen” you read that right couldn’t do her job correctly. This not only caused us to lose money, but undue stress and set back our move. Simply put, this clinic and the entire PeaceHealth system needs to go out of business and get some sompetent people to run the organization!
On behalf of a friend, there is a few girl’s at this clinic names of Alexis and another girl. That trained so poorly to a new employee and treated them with such disrespect and attitude. Picked and picked on there new employee. Didn’t bother to stop and help and give proper help in the training process she expected them to know how to do there job properly. I believe if you have someone training a new employee they have the knowledge themselves to be training and the respect to treat people how they should be treated not belittled by every little thing they do. Not everyone is as perfect as them and you should re evaluate your employees to treat people with respect!!!! Disgusted by this place.
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