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Reviews, get directions and information for Cracker Barrel Old Country Store

Cracker Barrel Old Country Store

About

Quality breakfast, lunch and dinner menus featuring home-style foods and a retail store that offers gifts, music and packaged foods.

Description

Cracker Barrel Old Country Store offers a friendly home-away-from-home in its stores and restaurants. Guests are cared for like family, enjoy home-style food and unique shopping - all at a fair price.



"We share warm welcomes and friendly service while offering guests quality homestyle food and unique shopping – all at a fair price. Guests are cared for like family. We strive to bring value, convenience and variety to our menu—whether it’s an iced latte enjoyed with breakfast that’s served all day, a meal offering a lighter twist on a homestyle favorite or one of our popular meals like chicken n’ dumplins. Come visit us soon as we think you will like our Southern cooking and merchandise in our store."
Address: 2692 Boones Creek Rd., Johnson City (Tennessee) 37615
Phone: (423) 282-8113
State: TN
City: Johnson City
Street Number: 2692 Boones Creek Rd.
Zip Code: 37615
categories: new american restaurant, breakfast & brunch restaurant, gift shop


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 23:00
Saturday: 06:00 - 23:00
Sunday: 06:00 - 22:00

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Reviews
I use to like the Cracker Barrel, but it has gone downhill tremendously. After it reopened after the pandemic, I've had nothing but problems every time I've came back. Today did me in royaly! I came especially on Thursday because it's turkey & dressing day. So when I got there I was immediately seated. Then in a minute my waitress came and I told her what I wanted. So after about 15 minutes she brings my drink. 15 more minutes past and she finally brings me some cornbread. It was burnt and no bigger than 1/2 inches in thickness. Hard and dry. So 15 more minutes goes by a guy brings my food. It looked fine. But then I saw it was missing the dressing. My waitress was nowhere to be seen. I finally saw the guy who brought it to me and and flagged him down and I told him I didn't get my dressing. He looked at me like I had two heads. "He said what? I repeated. "He said what's that pointing at my turkey. I said that". I said thats turkey with gravy on it. "Oh" he said. So he goes back to get my dressing. In the meantime I'm hungry so I take a bite of my pinto beans. They tasted like they came for a burnt pot. So as he's coming back, I was going to tell him but when he came up and said " we're out of dressing". Why wasn't I told when I ordered it. So I told him I wasn't satisfied, and that I had problems here in the pass. Can it get my meal discounted since there's no dressing. He said " I don't think so". I ask why. He said I'll get a manager. 15 minutes later no manager. So I didn't eat anything but the bite of beans. I got up and left it sitting there. I will not go back there again!!!
Um, well… I think it was an all ‘round okay experience for a takeout meal. The Sawmill Gravy and biscuits still rocks and you get a whole bunch so I can take some to work later! This sausage was kinda over cooked but the flavor was great. The big setback is the casserole. My wife said they didn’t have it and offered her some “tots.” What? I’m not 8 years old! That’s kinda a fast food thing no? She got me some grits! Heck yeah! But… they were like… water. Like I ran them over the strainer and there were 3 tablespoons roughly. Sad. Yo, let’s step up our grits or have some casserole cooked up y’all! If I want tots, I’ll hit up Sonic!
Very disappointed. Meal was cold. Cheese was tossed on "loaded" hashbrowns, wouldn't melt! Charged extra for grease pile! Sweet n smoky chicken strips hard and dried out, couldn't bite into it! Husband ordered the pot pie and it tasted sour! Good service, nasty food! I guess we will stick to the pancakes!
I use to love Cracker Barrel and enjoyed eating there. The food was always delicious. But ever since Covid-19 hit, it seems like the food and help has really gone downhill. I ordered the Tuesday special, which was meatloaf, mashed potatoes and 1 side pinto beans. When I received my food it did not look appealing at all. The food was in fact cold. The potatoes were just a huge lump. The only thing that was amazing was the biscuits, hot and fresh. The drinks are 2.99 each, plus tax and we were never offered a refill. In fact we only saw our waitress 2 times. My husband got the breakfast which looked good, and he said it was delicious. Maybe I will return for breakfast and eat dinner elsewhere.
Always very crowded when I go but that's okay. The food is always okay. The little bottles for syrup are nice. I like collecting them. Very southern food. I like playing checkers outside. The mimosas are good. Great place to go if you're on a road trip, I don't know why. :Food: 5/5
What is not to say about Cracker Barrel. Their food is always scrumptious and the homey atmosphere makes it such a warm and inviting place to go. It doesn't matter whether you're by yourself or with the whole family it's just such a great place to go! They have exceptional pancakes and can be purchased by the box so you can try your luck at home; my only reservation is don't forget to purchase their pure maple syrup as well! A great place to eat. We only wish they would build one in Kingsport on Rt 11 West going toward Church Hill. Right now we have to travel over 1/2 hour to get there. Update: We went to Cracker Barrel last night for dinner and it was really busy. It took a very short time, maybe 15 minutes to be seated at around 6:30 pm but after ordering it took a very long time to get our food; not typical. I usually order breakfast for dinner, but thought as a change I'd order a Chicken Pot Pie, I was wrong. For me, it didn't taste like I remembered but they did reimburse me for it Next time, and I will go back because their pancakes both regular & blueberry are so delicious, and add their individual warm bottles of Maple Syrup!
Oh boy, I'm hooked with the food at this place. Love it! You need to get yourself there now, if you haven't been.Food: 5/5
Went on a Sunday night. Was a little busy but nothing too abnormal. The wait time was very long as well. I was told 15 minutes to be seated, waited 45 minutes and had to ask about the table before I was even sat. Food took a very long time to come out as well and my waitress was not very pleasant or attentive. I haven't been to Cracker Barrel in a very long time and probably won't be returning. The food was decent but the side items were very small for how much they're charging. It was very unfortunate overall.
The food was not great the chicken was almost burnt potatoes tasted like cinnamon steak was tough.Food: 1/5
Up until tonight I had never had a bad experience here. My husband and I ordered food for pick up. He said that his food was really good. My food however was terrible. I order the Sampler Plate. My Meatloaf, Chicken and Dumplings were cold. My Mashed Potatoes and Gravy was cold. The Mac and Cheese was cold. The Country Ham , Greenbeans, and biscuits were hot and delicious. I will not order carry out again but will definitely dine in again and hope for the best.
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