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Cracker Barrel Old Country Store

  1. Murray
  2. Murray Restaurant

Reviews, get directions and information for Cracker Barrel Old Country Store

Cracker Barrel Old Country Store

About

Quality breakfast, lunch and dinner menus featuring home-style foods and a retail store that offers gifts, music and packaged foods.

Description

Cracker Barrel Old Country Store offers a friendly home-away-from-home in its stores and restaurants. Guests are cared for like family, enjoy home-style food and unique shopping - all at a fair price.



"Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery."
Address: 650 N. 12th St., Murray (Kentucky) 42071
Phone: (270) 762-0081
State: KY
City: Murray
Street Number: 650 N. 12th St.
Zip Code: 42071
categories: new american restaurant, gift shop, breakfast & brunch restaurant


Opening Hours

Monday: 06:00 - 21:00
Tuesday: 06:00 - 21:00
Wednesday: 06:00 - 21:00
Thursday: 06:00 - 21:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 06:00 - 21:00


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Reviews
Food is normally good but the personal that work in the store part of the restaurant do not have the best interpersonal skills. I bought a small r/c car for my grandson, it was almost $20. He got it a week later and it wasn't working from the get go. I went back to cracker barrel to see if I could exchange it for one that works, and they refused because I didn't have the receipt. In all honesty, the receipt was in the garbage with our dinner receipt that day. Wasn't wanting money back, just a toy that worked. I'll never purchase anything in the "country store" again. The policy should have been displayed but I saw it no where. You walk in and they smother you basically begging you to buy buy buy but they won't stand behind what they sale. Your already paying more than you would most any place else. Live and learn I suppose.
Cracker Barrel has decent food for the below-average price. It has never been my first choice, but it was a good place to meet up for a cheap meal... that is until their menu recently became nonexistent in comparison to the plethora of options they had before. I don't know if it was just the Murray KY location, but the menu was so limited that it didn't even have waffles or omelets even though they still have eggs and pancakes. It almost seems like they're either going out of business or committing reputation suicide; even the waitresses looked like they didn't want to be there anymore. The only thing that is still good about the place is the neat old-timey aesthetic and iconic gift-shop/store inside each location. As a whole, it seems that Cracker Barrel has fallen far below the quality and service that initially brought them fame.
Showed up 10 minutes before close. Ordered something quick to go. Service with a big smile! Food was out very quick, we got back on the road! Kid-friendliness: Can't keep the kids out of the store up front! But God bless them, they love it! Quality items at a reasonable price
Delicious- taste is always the same . In a rainy day ……. It’s good to be on the inside w/ hot biscuits as starters waiting on the next good stuff coming out Celebrating my sisters daughter , Christie , college masters graduation!!! She’s done !!
I am commenting not to get anyone in trouble, but in hopes this does not happen to anyone else. I came in today to get store credit for a dress I bought on Mother's Day. It did not fit so I wanted to exchange it because I did not have the receipt. I told the cashier Allison that I wanted store credit. She asked if I had the receipt, I said no. She turned to another associate, older, dark brown hair with glasses and told her my request. She said "she'll have to do a return credit without a receipt". Then she asked if I wanted to look around for something to exchange. I said yes. I went to the bathroom and came out to look around. I picked up a few things and the older lady came up and asked if I found anything. I said yes, and she let me know if I saw any clothes I like I could take it in the bathroom to try on. I did not know this on Mother's Day. She said she didn't either until she started working there. Then I kept looking around and picked up some more things. The older lady came back with a basket to hold my things, which was nice. Then I kept looking around and Allison comes over and I happen to turn in her direction and smile. She smiled slightly, but didn't talk like the older lady. She walked around and turned her back. Then walked a little closer like she was organizing products. It was then I knew I was being watched to see if I would shoplift. At that point I wanted to leave, but I knew I could not get my money back so I had to exchange the cost of the dress. I even bought items over the cost of the dress. It really hurt that I was being followed, and now I question if the older lady was doing the same thing or truly trying to help me. I think they need more training in customer service. No one deserves to feel this way!
I'm usually not a fan of cracker barrel, not that it's bad, but an egg is something I can fix at home. But I must say, my visit to the Murray Ky Cracker Barrel was surprisingly awesome. My wife and I ordered breakfast platters and it was delicious! Well seasoned and cooked just right. We couldn't eat it all, and I gave it my best shot too! I don't know if all the servers were as good as the one I got, but she was terrific. My wife even found a clothing article in the store area. It was a very nice time and we WILL be back.
We love eating at cracker barrel!! I can't claim a fave dish since I order something new each trip. The hash brown casserole is a must mostly. Their shop has some of the best unique trinkets & gifts ! I would love gift cards for holidays from there!! Food: 5/5
Undoubtedly the worst salad I have had from Cracker Barrel. Big hard chunks of lettuce, some even had brown on it. It will be a long time before I order from there again. I ordered through Door Dash, so sending it back wasn't an option.
I haven't had the French toast in a while so I ordered it this past Saturday. It was very good and the service was good but I have one question. Why would they bring you French toast and not automatically bring you some syrup?! At least ask if I want syrup when I order it. Who gets pancakes or French toast and doesn't use syrup. It's just frustrating that you have to ask for almost everything anymore. It's like Cracker Barrel is going to go bankrupt if they automatically bring you jelly for your biscuits ke syrup for your French toast. There...I feel better now.
Im leaving this review purely to apologize to my waitress. I came in with 4 of my family members, and one of them instead of talking to our waitress in a civil manner when asking for something decided to get angry. Our waitress didn't deserve this as she had done nothing wrong. I sincerely apologize.Food: 5/5
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