Craighead Electric serves approximately 30,000 members in eight counties in NE Arkansas. Please DO NOT report outages on this page. Call 1-888-771-7772 to report outages.
Incorporated in 1937, the cooperative operates office in Jonesboro, Walnut Ridge and Paragould. The locally owned and managed organization has 100 employees.
Craighead Electric Cooperative’s Facebook page is not monitored 24/7 so please DO NOT report outages on this page. To report outages call 1-888-771-7772 so the crews may be dispatched as quickly as possible. We appreciate our members' feedback, both the positive and the negative. However, we do reserve the right to, at any time, remove any post we feel is inappropriate, rude or offensive. We may also remove any negative feedback that is presented without constructive criticism.
Craighead Electric Cooperative Corporation is the recipient of Federal financial assistance from Rural Utilities Service, an agency of the U.S. Department of Agriculture and is subject to the provisions of Title VI of the Civil Rights Act of 1964, as amended, Section 504 of the Rehabilitation Act of 1973, as amended, and the Age Discrimination Act of 1975, and, the Americans with Disabilities Act of 1990, as amended and the rules and regulations of the US Department of Agriculture.
STATEMENT OF NONDISCRIMINATION
“In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administrating USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) Mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 202-9410
(2) Fax: (202) 690-7442; or
(3) email: [email protected]
USDA is an equal opportunity provider, employer, and lender.
The person responsible for coordinating this organization’s nondiscrimination compliance efforts is Justin Etter, Vice President of Corporate Services. Any individual or specific class of individuals, who feels that this organization has subjected them to discrimination, may obtain further information about the statutes and regulations listed above from and/or file a written complaint with this organization; or the Secretary, U.S. Department of Agriculture, Washington DC 20250; or the Administrator, Rural Utilities Services, Washington, D.C. 20250. Complaints must be filed within 180 days after the alleged discrimination. Confidentiality will be maintained to the extent possible.
SERVICE DIRECTORY
Craighead Electric Cooperative has many programs and services to benefit its members. Contact us if you have any questions about the programs or services that interest you.
COMMUNITY SERVICE
Program Presentations
Craighead Electric Cooperative can provide presentations to your local civic club or community organization on a variety of subjects, including electrical safety, and energy conservation.
HOME EFFICIENCY
Electric Energy Audits
Our efficiency experts will inspect your home and give you energy-saving specifications you can use to lower your monthly electric bill.
Heating and Cooling Analysis
Our energy experts will perform a computerized operational and cost analysis on your home to assist in your purchase of a new heating and cooling system.
FilterChange.coop
Save up to 50% on filters for your heating and cooling unit and refrigerators.
ELECTRIC SERVICE NEEDS
Utility Services
If you are adding new service or altering/upgrading your service, call Craighead Electric Cooperative.
Security Lights
Craighead Electric Cooperative has a variety of yard lighting options that bring comfort and safety by illuminating a dark yard, starting at $7.43 a month.
Meter Socket Surge Protection
Protect your home’s major appliances with a meter socket surge and lightning protector for only $6 per month.
PAYMENT OPTIONS
AccessMyUtility
Make payments and view usage history to your account online 24 hours a day.
Pay by phone
If you don’t have access to a computer, you can pay by phone by calling 1-800-932-1961.
Levelized Billing
Level out the highs and lows in your electric bill by using our Levelized Billing Plan.
Automatic Bank Draft
Have your electric bill automatically deducted from your bank account and forget about postage and writing monthly checks and it’s FREE.
MasterCard, Visa, Discover Payments
Pay your monthly electric bill in person, phone or online, by using any MasterCard, Visa, or Discover credit card or debit card.
Arkansas State Sales Tax Exemption
Tax exemption for the 1st 500 Kwh of electrical use each month for qualifying individuals. Call for more information.
TOLL FREE CALLING
Power Outage Reporting
Report any power outages quickly and efficiently with our toll-free outage reporting number 1-888-771-7772.
Member Service
In-house Member Service Representatives are available 8am-5pm, Mon-Fri to help you with billing, work orders, and answer general questions. Talk to us today by calling 1-800-794-5012
CO-OP CONNECTIONS CARD
Pharmacy, Dental, Vision, Hearing Discounts
With this card you can receive discounts at local and national businesses. Visit our web site for an up-to-date list of participating businesses.
YOUTH PROGRAMS
Washington D.C. Youth Tour
Each June, we sponsor 2 high school juniors with an all-expense paid trip to Washington D.C.
OTHER SERVICES
Arkansas Living Magazine
As a Craighead Electric Cooperative member, you receive a subscription to the very popular monthly magazine packed with interesting articles, recipes and Craighead Electric news. Visit arkansaslivingmagazine.com
Visit our Web site www.craigheadelectric.coop to sign up for various programs and services or additional information.
