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Reviews, get directions and information for Crandall's Memorials

Crandall's Memorials
Address: 1414 W State St, Olean (New York) 14760
Phone: (716) 372-1717
State: NY
City: Olean
Street Number: 1414 W State St
Zip Code: 14760
categories: monument, funeral service & cemetery


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00

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Reviews
My dad paid upfront for a stone for himself and my mom, now in one month it will be a year since he died and they won't put the date in the stone. This company is not motivated once they have your money. When you have been paid for something in good faith you should hold up your end of the deal. My father paid in advance in order to relieve any burden on the family and the paper work shows this finish the job!
Sales person was great,but getting call back or talking to someone take forever . Order and payed for a monument for my mom and dad in May 2019 by July I got a drawing of the monument and the month for dads birthday was wrong. Other then that everything was beautiful ,sent copy back letting Crandall's about the change and also left a message about it. Did talk to salesperson and they would send a new copy by email. Here it is August 2019 ,left a couple more messages and still haven't received an email from Crandall's . Was hoping to have everything finalized by now and the monument made and set by labor day. But doesn't look like it's going to happen and that sad, communication sucks. A call back or a email would be great but I feel like I'm being ignored.payed alot of money for a monument and I shouldn't have to feel that way. Don't get me wrong the monument is beautiful it's just communication is bad.
Promised it would be there No problem salesmen said memorial weekend came and no stone. family came in from out of town out of state to see just a slab!!!!!... family members have to leave now but it did show up at 9:00 at night.
Very clean place great head stones
Wonderful people who really care about the people they help. The stone was exactly what I asked for it was delivered and set beautifully. Thank you.
4 months after complete payment, cemetery site has been ready for months …. still no stone
I went in to have an inscription put on my mom's grave. I was treated so kindly, with respect for my feelings it was the day after my mom died b/c we were from out of town, and with gentleness. I appreciate it greatly! Thanks!
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