These professional, compassionate people made a sad, necessary process very easy. Safiyah' went out of her way to assist us. Her warm sympathy will be remembered. Thank you.
I was so thankful to be able to make all of my selections for my mother online without having to discuss everything with a person during the height of my grief. The selection and checkout process was easy and as stress free as possible. A couple days later a very kind and sympathetic woman named Elizabeth reached out to me to explain the paperwork that I would need to fill out in order for them to transport my mother into their custody. I was emailed everything they needed for me to fill out which made things very easy, since I was across the country at the time. Once the rest of the paperwork was signed Elizabeth called me on an almost daily basis to keep me informed about every step of the process from the day they transported my mothers body, to asking me about which personal effects I wanted them to send, informing me of starting the cremation process and even informing when the cremation was complete. I felt well informed and like my mother was in excellent hands. My mothers remains arrived quickly and well packaged along with her personal effects and a hand signed letter. I would recommend Cremation Society of NM to anyone needing services for their deceased loved one.
They do not have a 10 star button ,but would give it if I could! Vanessa you are so so amazing thank you for helping me and my family out through this rough time! I am so please and so appreciative of you for doing what you do!!!
From the very first call they were very professional and sympathetic concerns and needs. They took care of the arrangements to take possession of our loved ones remains. The next day we met with Lisa who explained everything and was very sympathetic and helpful with our decisions concerning our loved ones cremation. After we were done, true to her word, she called each step of the way as it was completed informing us of the next step and approximate time of completion. Also with each call she asked how we were doing. This was done until all that had been arranged had been completed. We were very pleased with them. I definitely would recommend Cremation Society of NM for your funeral needs.
When my father died suddenly in NM, I was in RI and had to manage Dad's end-of-life affairs from far away. Elizabeth and all the staff at the Cremation Society of NM were extremely comforting and made a very difficult event a lot easier to handle. I am so grateful for their patience, kindness, and extraordinary compassion through every step of the way.
The Cremation Society was recommended to us by a friend. We were looking for a low cost option for the cremation of our family member. Lisa and Elizabeth were both very kind and did a great job explaining the process and were available as needed to answer questions. The process of picking your options and payment were easily done online with no hidden fees. We appreciate the love and care that they put into their work and would highly recommend them in the future.
We were greatly helped by Elizabeth and her colleagues when arranging the cremation of our loved one last month. She explained our options clearly and listened to our questions and concerns. The facilities were very nice as well. I'd recommend this company without hesitation.
Staff was compassionate, knowledgeable and took good care of us when our mother recently died. They carefully walked us through the process and paperwork, making sure we understood each step, while also being extremely sensitive to our emotional needs.
Amanda was so helpful. - Elizabeth too....They truly went above and beyond each and every time. Mom passed and I live out of town ... they so helped me every step of the way. They were just amazing to work with. Thank you Ladies Yvonne
Elizabeth was extremely helpful and tactful. I've never had to do anything like this before, but she walked me right through it and made it easy during a difficult time. The whole process would have been faster except is was right around the holidays. Thanks Elizabeth!
