Cricket Wireless Authorized Retailer

It's coming along great still excited and Grateful about the Great phone support from my local store.Thank Cricket for the world.

I came in yesterday and the rep Stephanie helped me out. I used to be with T Mobile, but I wanted the same service for cheaper so I switched to Cricket. The switch was simple and fast. I also got new phone while I was there. Honestly, best experience at a phone store. 10/10

I came in a couple days ago to do an upgrade on my device. I forgot my password for my gmail account and the kind lady their helped me reset it. Also helped me pass over my contacts and made sure my pictures and videos were there. AMAZING WORK! I am satisfied with the help from the young lady working there.

When I arrived at the cricket store, the young lady Araday, is very attentive, she immediately greeted me and asked how she can help me. I was stressed because My phone was stolen, and I was hoping someone would help me with activated my old phone. She then politely ask if I can wait a few minutes while she helps the gentlemen who were there before me. As, I waited, she then asked a few more questions. When she was done with the gentlemen, she immediatel began to help me and went the extra mile, something you rarely see and experience. She worked diligently until the problem was solved and I was there for a while. Araday is patient, polite, professional, and eager to help customers. I highly do recommend this store. Thank you, very much for the pleasant experience.

I came to add a line and buy a phone for my mom on Saturday. Explained exactky that to representative named Jose. Instead, he gave me an upgrade on my phone. I told him what he did, because he told he was done and never asked me for my mothers number or carrier. To do all that it took 45 minutes. Now he had to reverse it by now he had to get a new SIM. An hour into it I couldn't take it anymore. Then i told them that i will return. The next day, another 2 hours because neither Jose nor the girl Stephanie he was working with could figure it out. Now thwy said after 2 hours that everything was done but it'll take up to 6 hours for the new phone to be fully operable. 27 hours later and the phone still doesn't work. Now I'm currently here for the third time. Will let you know how long it willtake so far 15 minutes in. They either were not trained or they just cant do the job. Also, i found out that someone made a change in my account without my pin or secret question. Stephanie told me she gave her access just by verifying my name and 2 phone numbers on the account. I told her my 9 year old could do that her response was no because we dont take kids. So much for security with cricket. Will never return to this store again.

Samantha was very helpful courtesy and have great customer service skills. She really took the time to help me with my email and also activated a new account for my family member.

Kanan is the worst Business owner ever He is a bad business . He will give you an attituted for asking questions. He wil be very rude and kick you out just because he feels like too He is a horrible human being Shame Cricket to have this scumbag as your retail store.

I was having an issue with my gmail and the girls helped me clear my spam, junk and unsubscribed me from mail I didn't know were in my phone.

Samantha was fantastic, very very helpful . Need more people in the world like her.

Great place perfect speakers and sound also Great chargers and phone, on the real.