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Reviews, get directions and information for Crosby Electric Company Inc

Crosby Electric Company Inc

About

Crosby Electric provides Construction Services, Preventive Maintenance Services, and Emergency Services to Builders, Facility Managers and Homeowners.

Mission

Our MISSION is to provide SUPERIOR electrical service to our clients in a SAFE and TIMELY manner.

Address: 6012 E Shirley Ln, Montgomery (Alabama) 36117
Phone: (334) 272-2085
State: AL
City: Montgomery
Street Number: 6012 E Shirley Ln
Zip Code: 36117
categories: contractor, electrician



related searches: Crosby Electric Hamilton, Ohio, Trustworthy Electric, Dr Electric, Crosby Electric Walterboro, SC, McGehee Electric, Electrician Montgomery, AL, Electrician near me, All Phase Electric Montgomery, AL
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Reviews
I am extremely disheartened! Especially after listening to their recording when you first call in and are on hold. I'm a retired 30-year female military veteran, and Christian. For me this is an emergency. The technician didn't seem to have any problems with fixing my issue. We talked extensively about parts and what I needed and we were in agreement as to what needed to be done. He even had parts in hand and was prepared to come to man Hope Hull when they sent him on another call in Montgomery. I have even dealt with this technician before and his service was excellent. In the past I have had excellent service excellent customer service and excellent payment history. Last night my power went out. I called early requested service. They said the technician would call me. Technician had the part and ready to come to me next. They sent him on a call in Montgomery. This is on a Friday at 2:45 the lady calls and tells me that if I cannot pay them upon service the guy could not come out. About an hour and a half before this.... due to previous commitments... I had requested possibility of writing a post-dated check for the first since I don't get paid until the 1st. Bottom line is because I requested to give them a post-dated check because of my previous commitments this month that would use a lot of my money. They refuse to send anyone out because it was Friday and after 3:00 which would make it over time now, and they were scared I wouldn't pay them even though I told them I had a debit card or a check that they could get the money immediately because I had arranged other monies into my account after the initial request for them to accept a post-dated check. I was told they would accept the post-dated check for regular hours but not for overtime pay. Even though I told them I had the money in my account. I asked the young lady I was speaking to if she had talked to her supervisor. She stated that because I had asked for the extension they could not accept the risk of me not paying. Even though I told her I'd arranged money and put it into my account. Bottom line is they didn't think I had money so they refused me service. And they couldn't estimate how much it would possibly cost even with it being overtime, even after the technician has the parts and new what needed to be done. She, or they were not willing to try and guesstimate how much it would possibly cost even if I had the money in my account.
Unlike their local competition, an actual human answered the phone. They had an electrician onsite same day. Due to the nature of the issue they had to come back the next day to finish. The electrician and his apprentice were very professional, knowledgeable and efficient. Their pricing was very reasonable. 10/10. Great company and great people.
Upgraded the Electric service to my son's house. Vince and Dave went above and beyond. Highly recommend for all your electrical needs
Great, showed up on time and excellent service at a good price!
Waited for a phone call, as I was told someone would call me, call never came till the next week. Had to give up and go with someone else by then. Tried them again for a different job, just to have my appointment scheduled, then rescheduled, then try to reschedule me again. How many days should I free up??? I can't get anything done calling Crosby.
Very professional. Did a great job. Very detailed. Worked with me on odd electric wiring situation and went the extra mile to install the fixture after doing extra work. Not the cheapest in town but they are good. Would recommend to others.
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