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Reviews, get directions and information for Cross Insurance Agency

Cross Insurance Agency
"We are a locally owned insurance agency that specializes in small to medium size commercial business and personal home, auto, and life insurance. We have a dedicated commercial and personal lines department who works closely with our clients and companies with the ability to place business where it belongs while giving you our individualized attention."
Address: 1206 Harrison Ave, Centralia (Washington) 98531
Phone: (360) 330-2088
State: WA
City: Centralia
Street Number: 1206 Harrison Ave
Zip Code: 98531
categories: local service, insurance broker, insurance agent


Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: 09:00 - 13:00

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Reviews
No one answered the phone but it was 4th of July weekend so I will have to try again
Had a problem with my escrow company getting my home insurance paid, but Cross Insurance handled it like the pros that they are. They are great at their jobs at Cross Insurance. Only complaint I have is my auto insurance went up with the new renewal even though my credit scores are much better with no tickets or accidents. They said those are the prices since the State Insurance Commissioner said insurance companies can't use credit scores to determine risk factors for insurance purposes. Makes no sense whatsoever that my rates would go up. Not happy at all about that.
Definitely lowest price around for home insurance as soon as our car insurance expires we will be adding it to our policy.
Kevin Thompson has ALWAYS been so polite, courteous and professional when communicating. When asked for help of any kind in regards to insurance, he is very prompt in getting back to us with the information we've requested. He has a great attitude and helps us feel well taken care of. I've never experienced such personal, high level customer service before like from Kevin! He really is an AWESOME agent to work with!!
Yesica and team are very great at helping each person. They take the time to explain thoroughly what each coverage is like, prices etc. and what would best fit you and your family members. Highly recommend these folks they always call back when they say they will. Old school customer service and respect their customers!
This is the only insurance agency out of the 4 I called in Lacey/Olympia area who was willing to help me all the way through getting insurance for my business. They saved me $300 on the low end all the way to $700 annually! I worked with Mallori and she did an amazing job at being responsive and informative towards helping my new business.
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