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Reviews, get directions and information for Crunch Fitness

Crunch Fitness

About

The Crunch gym in Upland, CA fuses fitness and fun with certified personal trainers, awesome group fitness classes, a "no judgments" philosophy, and gym memberships starting at $9.95 a month

Description

The Crunch gym in Upland, CA fuses fitness and fun with certified personal trainers, awesome group fitness classes, a "no judgments" philosophy, and gym memberships starting at $9.95 a month



"The Crunch gym in Upland, CA fuses fitness and fun with certified personal trainers, awesome group fitness classes, a "no judgments" philosophy, and gym memberships starting at $9.99 a month. Come check us out today and see how we keep it So Fresh & So Clean!"
Address: 380 South Mountain Avenue, Upland 91786
Phone: +19099310303
Email: moc.dnalpuhcnurc@reganam
Parking: Lot
State: CA
City: Upland
Street Number: 380 South Mountain Avenue
Zip Code: 91786
categories: fitness trainer, gym/physical fitness center


Opening Hours

Monday: 05:00 - 23:00
Tuesday: 05:00 - 23:00
Wednesday: 05:00 - 23:00
Thursday: 05:00 - 23:00
Friday: 05:00 - 21:00
Saturday: 07:00 - 19:00
Sunday: 07:00 - 19:00


related searches: Crunch fitness upland services, Crunch fitness upland reviews, Crunch fitness upland membership, Crunch fitness upland photos, Crunch fitness Near me, Crunch Chino, Planet Fitness, 24 Hour Fitness
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Reviews
They refused to let my 14-year-old nephew work out as a guest, despite the fact that my membership allows for a free guest pass. Then they had the audacity to say that he could work out if he purchased a membership, which is mind-boggling because he’d be using the same equipment, so what difference does it make? Also, as I was waiting to speak to the manager, who was coincidentally in the restroom at the time, I noticed that the guest pass waiver has a clause written in it, asking for the signature of a guardian for guests, under 18. If this is a ‘new’ policy according to them, this Upland branch failed to remove that clause from the guest pass registration form. It took me pointing this out to the manager, who eventually came out of the restroom, for her to acknowledge that it was their mistake for leaving in that clause. Poor policy management and clarity, and lack of empathy for this gym. Shame on them and I hope the owner reads this review.
Been to a few local Crunch gyms and I'd say the Upland location is one of the better ones. Decent layout and a good selection of Freemotion machines. Always nice and cool inside and rarely packed busy. Staff members are friendly and welcoming. One of the guys here Leo has always helped me out with any issues and queries I've had. Hydromassage bed is 10/10.
I was assured by an employee, on the phone and in-person prior to signing the policy, to cancel before a certain date to avoid the annual fee. I had to leave the city so I did not want to pay for 10 more months. When trying to cancel 5 days before said date, I was told that the employee made a mistake and that I should have fully read the agreement. Note that other gyms typically require cancelling 14 days in advance before the next charge. In this case, they charged my account for an additional month and annual fee 45 days in advance. Manager never responded to my email. Corporate did, however, and had sense enough to take responsibility and waive the annual fee. Besides that, the weights and cable attachments were always scattered around and hard to find, and one of the commonly used dumbbells was gone for over a month - and still is - despite there being a replacement request.
Stay away from this gym location. I believe that I signed up during the COV19 shutdown, but I never visited the gym because they were closed. Anyway, they place a collection of $157.00 on my credit and cause my score drop by almost 50 points. They never contacted me, validate the debt, or try to resolve the issue before reporting negative info on my credit as required the law. Their illegal actions are in violation Of the fair credit reporting act and California consumer protection laws. I'm considering legal actions if necessary resolve the issue or fix the damages done to my credit.
I love this place. The layout is pretty great and they have lots of equipment. However I recommend going when it's not it's busiest because I imagine it getting pretty full around the gym rush hour times. I go around 12-3PM and hardly anyone is there. I have another crunch near my home in chino but decide to go to this one because of it's bigger size and more readily available equipment.
I was a member for about a year, I left thinking the grass was greener and was wrong. It was easy to cancel. I walked right in filled out a paper and just like that it was canceled. They also didn’t take money during COVID, this Gym has just about everything I need. It’s small and can get packed, but for the most part it’s ok. One thing is I did have an issue with is the cleanliness of the facility. They need to make more rounds and disinfect.
I think this place is great the staff is amazing at the moment, good job guys! I like the exercise machines and the positive vibe aswell. I would give it 5 stars but in the past there's been 3 employees who act like angry security guards. I mean it's a gym, be cool and stay cool, it's hard enough to find the motivation just to get to the gym sometimes. This was before covid hit. But now the people are cool mostly young cool employees. Good job guys.
This is a good gym for starters! It has a great variety of machines. I would give this a 5 star if the showers were better taken care of, the curtins need replacing and the shower heads as well. The shower with the bench's boards are lose and one even comes off. Other than that, the staff is great and at the time I go it is not so full.
The overall gym itself is okay, basic gym setting. Although the workers are lame. They may be nice i guess but almost all of them have no idea what their doing when it comes to their computer system. They can't charge items right. They get gym memberships mixed up. The general manager is never there when he needs to be. If you have any problem no one will know what to do and you'll have to call corporate fpr absolutely nothing to get solved. The equipment is decent. The cleanliness is decent.
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