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CSL Plasma

  1. Parma Heights
  2. Parma Heights Health

Reviews, get directions and information for CSL Plasma

CSL Plasma
"CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives."
Address: 6339 Olde York Rd, Parma Heights 44130
Phone: (440) 471-0460
State: OH
City: Parma Heights
Street Number: 6339 Olde York Rd
Zip Code: 44130
categories: medical & health


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Reviews
Had a wonderful first experience here! Everyone was extremely friendly and welcoming to me as a First Time Donor, and explained every step of the way. The initial sign up process does take awhile I was probably there 2-3 hours total including the donation, but they were very up front about it and I know future donations will go much quicker. The inside is nice; the decor and colors are a little outdated, but clean and well maintained. A lot of the employees there also seemed to have great rapport with each other, which I think speaks highly to a positive work environment. I also appreciate that the card and app were very easy to set up and use. Definitely looking forward to donating again!
The Facility is clean, have great customer service, they are hospitable by providing bottles of water for all of the donors as well as mini snack bags with a brief description of what to expect during the donation process & a stress ball that comes with it. I also like that they have games & incentives. This has been the best experience I've had compared to other donor centers. Thank you!!
I came here yesterday for my very FIRST donation. I had no idea how the whole process worked or what to expect. Every single person who worked there was SO nice. So helpful and really educated me about the entire process. I was completely comfortable and trusting of them, and they did a GREAT job! Highly recommend!!
The new check in process is a a little redundant with the same material being covered 4 different times- but once that is done, it’s a breeze. The technicians are super helpful. I only wish they had heated seats!!
This was my first time ever donating plasma. This location was very clean, everyone was exceptionally professional and so kind. Everyone that I encountered explained every single step to me thoroughly. After every explanation I was asked if I had any questions. I have never encountered a facility where every single person was so nice. I would definitely recommend this place to others.
Friendly staff and very thorough with explanations. First donation took 2+ hours in and out. The whole time was used for prepping and the screening process with hardly any of this time spent waiting around. Facility was extremely clean and felt very safe.
Came here years ago to donate. On the third time that was it. The tech I had, Christine, at the time on my third visit, went to stick my right arm. From there she proceeded to shred the vein stating she “couldn’t find the vein.” It seemed as though she was aggravated with something personal. A second tech, Aurora, came in and was able to find the vein with no problem. Within 30 minutes, if that, my right arm started ballooning to the size of about a marble. I stopped a young man and asked if this was normal. I was not given a straight answer. I was asked by him if it was hurting. I stated no because my pain tolerance was and is high. Well, my arm was ballooning more it became the size of a walnut. I panicked, almost ripping out my line if it wasn’t for the tech that knew what she was doing, Aurora, came over to stop everything. I was bruised for two weeks. And the bruise was as big as a baseball. I called around and I wanted to start donating again. Found out that Christine still works at Parma. When I called a location out west, I was told by this location out west that I wasn’t allowed to donate elsewhere but to my nearest location. Sadly Parma is nearest. I called a different location down south and told them what happened. THANK GOD this other location down south will take me because of Parma’s screw up. Poor quality workers at Parma. Not enough workers. Oversized and in a rush. Steer clear of this location.
Donated for the first time in 15 years and the experience was great. They only had to poke me once and the site didn't bruise I usually do with any blood work. Very friendly staff and clean facility
This particular location is one of the best very professional and the staff is amazing...
I’ve been an on and off donor for 2 years now and can say this time round has been some of the easiest visits. Kudos to all the staff that put up with ignorant and rude donors/potential new donors that find a reason to blame everyone but themselves.
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