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Reviews, get directions and information for CubeSmart Self Storage

CubeSmart Self Storage

Description

CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.



"CubeSmart Self Storage of Wyoming, MI offers affordable self storage with premium amenities. Our 533 36th St location has many storage units, including vehicle storage units suited for car, motorcycle, and trailer storage. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!"
Address: 4309 Roger B Chaffee Memorial Drive SE, Wyoming (Michigan) 49548
Phone: (616) 531-1864
Email: moc.tramsebuc@ksa
State: MI
City: Wyoming
Street Number: 4309 Roger B Chaffee Memorial Drive SE
Zip Code: 49548
categories: storage facility, moving supply store


Opening Hours

Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 18:00
Thursday: 09:30 - 18:00
Friday: 09:30 - 18:00
Saturday: 08:30 - 17:00
Sunday: 11:00 - 15:00

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Reviews
The person that waiting on was awesome he took his time it was cold wet and rain out and he didn't hesitate to go out and show me the size of the unit sweet person great disposition thank you
Good company overall, just prices and the access time available is not to my own personal liking.
The management is really professional and always anwenered my questions.
We had a very good experience with Amy, the manager of the location. The price was right too free first month -or- 35% off each month - your choice. It is also a good location for me.
the young lady worked with me and found a cube that I though was big enough and when I found out it was not. She was will to rewrite a new contract with no trouble. Very friendly to talk with.
Lots of price increases. No help for businesses destroyed by corona virus. Manager was not kind. Never offered any help or empathy to the situation. The previous manager was great. If I had either good service or a fair price I would have stayed. Two stars for location.
I had rented for 10 years from another storage facility in the area but chose to try CubeSmart because of the close proximity to my new apartment. When I first went to inspect the unit that I was offered it had no floor just gravel, Patchwork walls of prep particle board with gaps and spaces and water marks off the wall. When I refused to this unit and asked to see another the only thing they had available was of course more expensive. In my few months of renting from them there were several times when the rain was very heavy and water entered my unit and damaged several hundred dollars of my property which the forced Insurance refuse to cover because the water came from the floor and not the ceiling according to the assessment made through photographs. Upon speaking with the regional manager, it was discovered that a leak was actually repaired in the roof above my unit which was submitted to the insurance company who then told me since I did not keep any photos after being denied my claim that she probably couldn't honor the contract for that reason this time. During all of this, as I waited to see if I would be reimbursed for my personal property that was damaged and lost, I spent several weeks going back and forth with emails and phone calls which painted me into a corner with an auction fee because I was more than 30 days past due with still no resolution of the problem. The management team on site is very customer service oriented but their hands are tied by company policies that are absolutely ridiculous and not to mention predatory in my opinion. So not only have I lost hundreds of dollars of my personal property, I now owe hundreds of dollars in back rent with an additional hundred and $10 auction fee while waiting for a resolution from upper management. I feel at the very least, ripped off, but will no longer take for granted companies that have given me good customer service and fair pricing and practices. Moving forward I will continue to support the businesses that have supported me as a customer.
Its was a fantastic experience, I was having a hard time in life and the young women named Chae was amazing, she was informed thoughtful and patient with me. Sometimes situations that bring a person to need a storage unit aren't all happy times in life. Im glad that Chae was there. She made this experience give me hope.
I've had the pleasure being treated with outstanding customer service. The general manager Amy and the manager Chae are always polite and helpful anytime I need help or have a question in regards to my unit or upgrading or concerns of any kind. This is the type of customer service that keeps customers coming back to the same place.Thank you
The staff is the most friendly I've ever come across. My unit is always been clean then using them for a couple years now, anytime there's a problem they are right on it always smiling always willing to help.
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