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CubeSmart Self Storage

  1. Bristol
  2. Bristol Storage
  3. Lake City Storage

Reviews, get directions and information for CubeSmart Self Storage

CubeSmart Self Storage

Description

CubeSmart Self Storage delivers storage solutions at more than 900 locations nationwide. Our high-quality storage facilities offer affordable, easily accessible storage space for residential and commercial customers. We offer flexible lease terms, and small, medium and large storage units, as well as vehicle and boat storage.



"CubeSmart Self Storage of Bristol, CT offers affordable self storage with premium amenities. Our 201 Lake Ave location has many storage units, including climate controlled storage units and vehicle storage units suited for car, motorcycle, and trailer storage. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!"
Address: 201 Lake Avenue, Bristol (Connecticut) 06010
Phone: (860) 583-0020
Email: moc.tramsebuc@ksa
State: CT
City: Bristol
Street Number: 201 Lake Avenue
Zip Code: 06010
categories: moving supply store, storage facility


Opening Hours

Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 18:00
Thursday: 09:30 - 18:00
Friday: 09:30 - 18:00
Saturday: 08:30 - 17:00
Sunday: 11:00 - 15:00

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Reviews
Megan is friendly and compassionate! Great customer service! My cube was inside of the building - the AC was on, temperature was comfortable inside. Cube was clean and ready for me to use. I also got a cute goodie bag with a thank you note! A nice personal touch!
Good prices for storage room itself but they do stuff like add unnecessary fees like $29 administrative fees to sign an iPad twice. They also make you pay for their insurance which is $12 monthly for covering a measly $3000 worth of things which is more expensive than my renters insurance which is $11 and covers over $25,000 worth of things. They also make you get a letter from your renters/house insurance in order to waive their expensive storage insurance. Just ridiculous.
Angela was great for all steps of check in and getting the unit booked. All procedures and steps of the contract were outlined perfectly and the entire process was very smooth and easy. Great facility and strength recommended.
Angela was terrific. She went above and beyond during the process of me switching to a smaller unit. Extremely helpful and professional. She deserves 10 stars.
Angela show me the Mobil app which I think is amazing because I’m a returning customer and this will make my time here so much easier she made the process so easy and fast honestly love cube smart I wouldn’t go anywhere else
Angela was great and made my move in process super easy and efficient. Great customer service very friendly answered all my questions and was very helpful!
The manager Angela made the whole process fast and easy, and was super personable and explained everything really well! The area is clean and easy to navigate
This cube smart location has the most unprofessional and unreliable staff. They are negative and don’t follow through. I asked for a contract emailed to me and never got done. The price also went up drastically to 420.00. I would definitely not recommend this place for anyone who needed storage.
It was great and easy. Got my code in an email. With in an hour I was in my locker didn’t have to talk to anyone. I did accidentally buy a lock online, and was able to get refunded easily in the office.
In the beginning I was happy. Then over the 2 years I was there, the prices I discovered were very high compared to others. I recently had received a letter in the mail showing an increase to my bill from $225 a month plus the dumb charge for doing a payment electronically of $4.00 over the phone to $285 a month and that's where I drew the line. I was a loyal paying customer and never had any problems. When I showed up to get my things out of storage, it was almost like the climate-controlled environment that I was paying extra for wasn't even running. It was very humid, and I was pissed. I would no longer recommend this company unless they work on taking care of their customers before losing business to places like U-Haul first. I understand that air condition is expensive to run in Connecticut because of politics and taxes and Eversource destroying people's pockets, but that doesn't mean the customer should feel affected by this for storing things. If the price was fair the business would be thriving instead of struggling. If the owners were smart, they would change the providers of electric delivery, so the rates are cut in half and find ways to prevent needing to have upset loyal customers. And when I called to inform them of my leave, they said oh yeah it looks like you'll be getting a refund for part of the month not being used and we will contact you by the end of the day today. Do you think I ever got a phone call about getting "money back"? NO. lol. It's not covid, or any other excuses that cause businesses to fail. it's poor customer service and planning of finding ways to get customers the best prices. Matching competitors to keep people from leaving.... It's simple, yet never achieved.
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