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Reviews, get directions and information for Custom Cages

Custom Cages

About

The USA's largest build to order pet cage manufacturer...more sizes and options than ANY other cage systems!
We do cages BETTER, because cages are ALL WE DO!

Mission

Our mission is to design and develop the most complete, versatile, attractive, and affordable cage system available. Our cages are light enough for the average person to fit in their home or office, durable enough for commercial use, and attractive enough to be a museum quality display.
Over the past ten years we have worked tirelessly to design, modify, and re-design our cage system. We have used over a dozen engineers, tested countless prototypes and materials, used computer generated strength analysis, and spent thousands of hours on our design to ensure it has the proper strength, durability, and functionality.
We do not stop with an excellent cage design; we also back it up with a range of custom options and accessories we developed by gathering input from our customers. We understand that every animal is different, and everyone has a different set of circumstances. Our goal is to do what we can to suit your individual needs. We have all the options and accessory items available to create a complete habitat from start to finish for practically any circumstance.

Products

Hybrid Cages: Our custom made build to order Hybrid Bird Cages, Reptile Cages and Small Animal Cages are all custom tailored for your specific needs. Stackable, expandable, and easy to assemble. With our one of a kind Hybrid Custom Cage Configurator, you can custom build and order your dream cage online!

Majestic Cages: These beautiful furniture style bird cages and reptile cages make amazing setups for your pets and are a great addition to any home! We offer a vast selection of custom designs such as corner cages, coffee table cages, and more!

Suncatcher Cages: These huge powder coated indoor and outdoor bird aviaries are walk in friendly, weather resistant and easy to assemble! Our SunCATcher cat cages and cat condos gives outdoor freedom to indoor cats! You and your pets can bask together in the sun on your patio without fear of escape or danger from predators.

Address: 7260 Commerce Plaza Dr, Neenah (Wisconsin) 54956
Phone: (920) 886-1220
State: WI
City: Neenah
Street Number: 7260 Commerce Plaza Dr
Zip Code: 54956
categories: company, pet supplies, pet store


Opening Hours

Monday: 08:30 - 16:00
Tuesday: 08:30 - 16:00
Wednesday: 08:30 - 16:00
Thursday: 08:30 - 16:00
Friday: 08:30 - 16:00

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Reviews
Finding a great setup for my rescued green iguana was such a struggle. I wanted something fully enclosed to help her feel safe, but I also wanted something big enough for her to really move around in. I have other reptiles and have done lots of research and shopping, but I was really struggling finding something that checked all my boxes for this enclosure. I knew this was going to be my largest enclosures yet, so I wanted to make sure it was still sturdy and also good looking. Coming across Custom Cages was really game changing. I was really impressed by all the size options available and being able to customize all the materials made it even better. I was blown away by all the customization options and accessories they have available. The hardest part of ordering was narrowing down the options. Customers service was amazing, the very next day Stacy called me and went over everything in my order. I ordered the enclosure right after Thanksgiving and was prepared to deal with holiday delays but had no such issues, I had everything and started assembling the day after Christmas. Assembly went so smoothly as well, everything was well written out and with the added YouTube videos I didn't have any issues. I reached out to Stacy about some of the accessories we ordered and the response was quick and extremely helpful. I'm sure that I'll be working with them more in the future, and recommend them to anyone looking for an enclosure.
I was looking for a bigger and more durable cage for my toucan as well as one that would allow for a divider for when we expanded our flock. Custom cages was the perfect solution for our needs. We were able to get a removable divider, customize the size to our needs and have a beautiful enclosure for our toucan. I LOVE that it is able to continue to be customized in the future should we decide to make it bigger. The stand gives me a great place for storage of toys, perches, etc. Stacy was AMAZING in answering all of my questions. Believe me I had a ton! She was quick to respond and was so easy to work with. During the shipping we did receive some panels that were damaged and the company replaced the damaged parts quickly. They have been an excellent company to work with both prior to getting my enclosure and after receiving it. I highly recommend custom cages if you are looking for a customizable and long lasting cage!
Great experience working with custom cages. The company is very responsive to questions and provides good customizable options for varied needs. The cages are reasonable to put together with two people. Once assembled they look very professional and are sturdy. We really appreciate the extra features, like having hoods and shelves hidden away to store equipment/lighting out of view. Background images are of high quality and look good. The enclosures are also holding temperature and humidity levels well. As a professional animal care facility we find this product to be of high standard for our animals needs. Custom Cages support has been wonderful in making arrangements with our non-traditional billing and payment requests.
First off, the customer service was top notch. From the very first contact to ask about available designs, up until the cage arrived, my calls and emails were always answered and the folks were extremely helpful and nice especially Stacy. Secondly, the cage arrived exactly as ordered and all pieces were cut to exact perfection. Once you learn the corner connections, the rest of the assembly is a breeze. From my experience, if you are in the market for a beautiful, show quality cage for your reptile, look no further. I will definitely be using Custom Cages for my next cage. For reference, this a H3 hybrid reptile enclosure. It is 8 feet long, 30 inches deep. The stand and hood are 2 feet high each and the acrylic enclosure is 4 feet high. The color is Black Granite.
We LOVE the cage! Assembling was a bit time consuming, but a fun process once we got rolling. The instructions were detailed and clear, and all the provided tools worked well. The cage is roomy and sturdy, and the way everything fits together in a modular way is brilliant. Taking the hood off of our cage for cleaning or access is extremely quick and simple. No complaints at all. Construction is possible solo, but much easier with a helper. Our blue-tongued skink is going to love his new home!
I love my enclosure it is amazingly high quality and extremely well built and only took 2 weeks to recieve. I ordered a large cage from another company and regret it entirely after reciving my new cage there was a HUGE difference quality wise. After receiving my new cage i will never order from someone else again.
My second time getting the bird cage from Cage by Design. The process of transaction/delivery was smooth. No hiccups. The assembling process was smooth too though It took me quite a while to figure out how to assemble the bird cage based on the instruction booklet since the booklet is generic one for all different kinds of their cages. I think my vague memory from previous experience of assembling helped. I happened to have some free scenery calendar. I placed them in the back of the panel which is acrylic to give some colors though I don't think my Major Mitchell cares that much. But at least I find it pretty.
Our birds absolutely love their outdoor space. They have been funny because it’s been cold here but sunny. They’ve been literally screaming at us to go outside. We ended up putting a few heat lamps in there so that they could go out. They eagerly hop into their carrier a rare behavior for them! to go outside and when it’s time to go in, we often struggle to get them in because they want to keep playing in their aviary! Our neighbors love it too, all the kids love taking a step inside to see if a birdie will land on them . Our birds are so much happier having so much space to “bird” in. It’s seriously the best money we have spent our our birds!
We puchased a deluxe cat cage so our kitties could enjoy the outdoors without being in danger of other animals or getting into the street. We are beyond happy with it and our cats are too. On the advice of Stacey at Custom Cages, we decided to pour a concrete slab to place it on. So happy we did . It works great. I must say, the cage was a little difficult to get assembled but once everything was tightened, it fit together perfectly. We are beyond happy with our purchase and would definetly recommend Custom Cages.
The bottom line is that Custom Cages makes cages that are second-to-none IMO. There isn't a safer, higher quality, better designed cage on the market. Custom Cages is an excellent company, with kind and knowledgable staff, making outstanding products. If you're interested in more detail to help inform your purchase, we've included everything we thought might be helpful about our experience below. We share our home with a blue and gold macaw named Harper. From day 1, we knew we eventually wanted to get him a cage from Custom Cages. We finally settled on a design and purchased the cage and we couldn't be happier. The online cage configurator was really easy to use. I love that the company called before starting production to review the order and ensure everything was exactly as we wanted it. We went with rush shipping and weren't disappointed. The cage arrived in 6 business days 9 days after ordering. The only thing we wish we'd known about shipping and it was probably stated somewhere and we just didn't see it is that the packages we had 9 commonly arrive in groups at different times. This information was on the first page of the documents that came with the cage, but the box containing that document arrvied last. We ended up calling FedEX several times trying to figure out why all 9 packages weren't delivered together, which we felt silly about afterwards. : The assembly really isn't hard or complicated, but it takes time, patience, and smart plan of attack. The videos are essential for visual learners like myself; though the paper instructions are extremely detailed, too. We chose a 72" H 48" W 48" D hybrid cage with 3 Friendly Feeders, heavy duty stainless steel panels, a pull out floor and tray, and heavy duty casters. The size and weight of the cage definitely required at least 2 people for assembly. My husband and I managed setting everything up on our own, but it took a bit of strategic planning to get it upright at the end of assembly this is the only time we really could have used a 3rd person. We can't express how satisfying it is to know our feathered kid is in a safe and secure cage where we don't have to worry about heavy metal toxicity, poor construction, durability, etc. It's obvious how thoughtful the entire design of the cage is. We're thrilled that Harper's water and food bowls are now easily accessible and separate from one another so that he doesn't get his water dirty so easily. I'm in love with the acrylic back panel since I don't have to worry about splatter needing to be cleaned off the wall anymore. My husband had doubts that we'd be able to easily roll the cage around for cleaning since it's fairly heavy and we have carpet; however, the casters actually work really well and the cage can be pushed around the room by just one person. I think the pull out bottom and tray is essential for a larger cage with casters; without pulling everything out, I wouldn't be able to reach the back half of the cage to attach perches and toys. During assembly, we ran into a couple minor issues ex: a screw in the friendly feeder system that wouldn't thread. We reached out to customer service and they were happy to ship us the necessary parts free of charge. So far, all of our experiences with Custom Cages employees have been wonderful. Each person we've talked with has been knowledgeable and very friendly. We also had a couple recommendations to improve the paper version of the assembly instructions and they seemed to value our input. Now that this cage is setup, we're already talking about getting Harper a Suncatcher outdoor cage so he can enjoy more fresh air and sun. We want to say a big thank you to everyone at Custom Cages Harper included.
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