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Custom Shutter Company

  1. Daphne
  2. Daphne Hardware Store

Reviews, get directions and information for Custom Shutter Company

Custom Shutter Company

About

Custom Shutter Company provides interior shutters, exterior shutters and shutter hardware to builders, architects and homeowners inside and outside the United States.

Mission

We have the experience and knowledge to answer any questions related to measuring for and installing exterior shutters. Become a fan of our company page and learn more about exteriors shutters. As a fan you will be able to view material choices and shutter styles. Ask any shutter question and get expert response. We look forward to serving your needs.

Products

We have exterior or interior window shutters and shutter hardware from all materials.



"Custom Shutter Company offers interior shutters, solar shades and wood blinds for privacy and temperature control. We also offer exterior shutters for storm protection and increased curb appeal. Call for a free in home quote today."
Address: 26032 Capital Dr, Daphne (Alabama) 36526
Phone: (800) 470-0685
Email: moc.liamcsc@yrrete
State: AL
City: Daphne
Street Number: 26032 Capital Dr
Zip Code: 36526
categories: company, home decor


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Reviews
Very disappointed with this company and I really wish I would have never ordered from them. The shutters first arrived over a month late. I contacted them to request a refund and was told that refunds are not an option. Normally, a delay wouldn’t have been an issue, but I needed new shutters before I could put the house on the market. When the shutters did arrive, they were broken, so I had to wait an additional two weeks for replacements. The replacements also arrived damaged. I contacted the company again and never heard back. I had to pay a contractor to glue the pieces back Do yourself a favor and buy shutters somewhere else. They are very responsive and polite until they charge your credit card and then they couldn’t care less. Edit: Everything I said is very true and this company knows that. I received two sets of broken shutters, no refund and no response to my last email. I honestly feel as though my money was stolen. Edit 2: To be clear, I only ever received broken shutters. That is the reason for this bad review. I paid $900 and received broken products twice. I did email saying I no longer needed them when they were several weeks late and I was trying to list the house. I hope this review helps others to avoid my mistake.
I second everything the previous reviewer said. Edward was a pleasure to work with. I needed a hard-to-find color/style/size combination to replace a damaged shutter, and Edward was super agreeable and professional. He double-checked everything with me to make sure that the work was done right the first time. Was always very responsive, whether by phone or by email. Great price and great quality. Shutter arrived on time and in great shape. Would definitely recommend the vinyl shutters from Custom Shutter Company to anyone!
So glad I found Custom Shutters! It was so nice to find a place that had fully customizable sizes. Edward the owner was a great pleasure to work with. I had a lot of questions on the color, hardware and accessories and Edward was very helpful and had all the answers! Super prompt responses over the phone and via email. Great price and great quality. Would definitely recommend the vinyl shutters from Custom Shutters to anyone!
My husband and I began our shutter research in January 2020, and by March had found Edward Terry and committed to do business with him. We had a number of obstacles along the way, but were finally able to order in August. Edward was always patient, kind, and understanding. By the time we did our installation in November I felt I had a new friend on the other side of the US! And the shutters are perfect, exactly what I've wanted for many years.
We have done business with Ed Terry and Custom Shutters for many years. His honesty, integrity, and passion are second to none in the industry. We have worked with Ed on jobs all over the world, and have been extremely pleased with his attention to detail and willingness to go the extra mile with his clients. I can honestly say that after many years in the industry, Ed is the best I have ever worked with, and I never hesitate to recommend him to my customers.
Eric and Edward are very professional. Beautiful shutters can quickly and we’re installed without any problems by the company. Very pleased with product quality and service!
The best deal on wood shutters in the Nation. Great to work with.
The rudest business owner I’ve ever dealt with. I strongly do not recommend.
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